Frama (UK) Ltd (acquired by Quadient)

Construction & Manufacturing
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95 reviews
Overall Rating
Customer Reviews about

Frama (UK) Ltd (acquired by Quadient)

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A. Jeffrey

5.00/5.00

"RMail set up couldn't be easier and the…"

RMail set up couldn't be easier and the after care is great. Nothing is too much trouble.

25/10/2018

Diane Blackburn

5.00/5.00

"The technical support service that we…"

The technical support service that we received on two occasions recently was excellent from the point of logging a call with Technical Support to the technician that came out to us.
Mr Singh came out to us very promptly. He was extremely helpful and very pleasant. 10 out 10 for both.
Thank you

11/10/2018

Alice Hall

5.00/5.00

"Dolly Sandell"

The salesperson Dolly Sandell was extremely helpful with setting us set up with a new franking machine and dealing with our previous supplier for us, 100% would recommend.

19/09/2018

Andrew Partridge

5.00/5.00

"GDPR & Email Encryption"

As a sole trader IFA I had been looking for a simple cost-effective solution to meet my GDPR requirements. I believe I have found the answer. This software is very easy to use and most importantly very client friendly. Mike Roberts was excellent to deal with and talked me through the initial set-up and was up and running in no time at all. If only all software was this easy.

10/09/2018

Laura

5.00/5.00

"We had a problem with our machine this…"

We had a problem with our machine this morning and within an hour the helpful lady on the phone arranged for a gentleman to come out to fix our problem and even spent some time afterwards to show features on the machine that could be of use. Very impressed by the customer service and help!

07/08/2018

Rachael Humes

5.00/5.00

"New machine received as arranged"

New machine received as arranged. Installation & training first class from Carl Cato. Excellent service.

06/08/2018

David Catchpole

5.00/5.00

"Very good training which was short and…"

Very good training which was short and concise but told me everything I wanted to know

11/07/2018

Magnus Proctor

5.00/5.00

"Great solution for professionals"

This is a perfect solution for accountants - It not only addresses issues of GDPR but gives more - e-signature and side- note being very useful additions.
FRAMA UK are extremely helpful and supportive providing ongoing personal training and advice.
I have no reservation in recommending FRAMA UK to my fellow professionals

10/07/2018

Melanie Camu

5.00/5.00

"Becoming GDPR compliant...."

As a sole practitioner with a private counselling practice - and with limited IT skills - I was somewhat in awe of what I'd have to do to become fully GDPR compliant. Mike Roberts swept the anxiety away with his availability, patience, understanding and gentle support that was only as far away as a quickly answered email or an immediate phone call. Mike helped to de-mystify the whole process and walk me through the setting up, the application and initial tentative use of registered and/or encrypted emails. I know that should ever I need support, help is a touch away. Thank you Mike!

22/05/2018

Bode Olaniyan

5.00/5.00

"The product does what it says on the…"

The product does what it says on the can. The service was excellent. Mike was friendly, professional and proactive.

02/05/2018
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