"Excellent product"

Excellent product, competitive pricing, all installation completed in one day, no damage to my internal walls. Finished to a high standard

"beyond baffling behaviour "

So had a booking today at 1 for a quote - at 2 mins past we received a call, i apologised and confirmed I was turning onto the property road and apologised.

I Arrived at 5 past, again apologised for being late as my meeting ran over. The man; aka primarks answer to rylan clarke just ignored my apology and acted generally unfriendly and disinterested - fine, it’s 4 mins.

The fact you called your boss crying at 1:00 that I wasn’t there is telling - as if he called me at 1.02, you had to be moaning we were late before we were even late.

He asked my name and I told him, we entered the property - which is all back to bare brick at the moment as it’s due to start an extension (usually where people get windows). This is where overweight Rylan, in an attempt to assert dominance (I’m presuming), interrupts me mid sentence and says ‘what’s your name again love’ (25 seconds after the first time I told him) once I again confirmed my name to my friend with short term memory loss, he went on to say ‘right coral, I’m not doing this it’s a hazard’. I was a little stunned - he goes on to say it’s unsafe and there’s trip hazards and wires. Admittedly it’s a shell but my guys acting like there was sparking wires near a puddle of petrol, so dramatic.

Especially given that we had two petite blondes from separate companies come and quote us yesterday with no issues - I have images of the property - it’s empty, with no trip hazards and certainly no loose wires. So, my little princess Rylan got back into his 02 plate focus and drove back to his white pristine council flat where he was safe from work and harms way.

Basically don’t bother - unless you’re willing to accommodate the most strangest human behaviour I’ve ever witnessed feebly make excuses to not do his job - all because he decided that it’s appropriate to come fake tanned up with hair dyed as natural as Katie prices’ like he’s off to the opening of his local Ladbrokes - afraid of some dust.

I’m still in shock 😂😂😂 watching two ladies happily take measurements to an orange man refusing to cross the boundary. Whilst I, a woman is stood there in a cream outfit with cream shoes and somehow haven’t died - because it’s literally just an empty house.

Utterly Hilarious but a massive waste of everyone’s time.

"luke gilsenan"

come around today very good proffessional service Jade Downs came around and sorted the problem out straight away for us

"ridiculously long appointment full of…"

ridiculously long appointment full of hard sell details that is just a massive turn off. Then they quote a huge price then do the "let me talk to my manager" trick and magically the price goes down by 50% as long as I sign right now. Lol
after an hour I had to ask the lady to stop the sales pitch as she wasn't going to get a sale today. She persisted. I eventually got rid of her after about 2 hours. Jeez does this ever work on people!?

"4 Years and still going"

Absolutely awful company from Start to still not finished 4 years later.

As others have said, poor sales tactics. Guy wouldnt leave without a singend agreement in place, so i signed a blank document which i photographed just to get him to leave at 11pm, he arrived at 6pm.

This all started just before lockdown. we liked the product and eventually agreed on a price etc.

We then went into lock down and i wanted to cancel my order in the june of 2020, I was told i couldnt as they had been manufacturerd.

They were finally installed in December 2020, manufactering date was October 2020. so how were they manufactuered in June.

Turned out that the plan had been changed and i wasnt made aware on my conservatory, but i signed off on it without realising. so i now have the conservatory i didnt want.

The work done was too a really poor standard on the conservatory that i had fensa out to investigate, who found problems with evey window and door they insatlled also.

They have been back to rectify but still didnt finish the job. They was supposed to re roof the conservatory as it was completed to a poor standard trapping water between the wooden base and GRP topcoat that will rot it out.

Instead they have just fit a roof on top.

I was told the work would take 2 days to do. The scaffold was up for a month blocking all doors and windows around the conservatory creating a fire hazard.

I couldnt get out into my back garden. I eneded up demanding they took it down after another failed visit by their staff.

Loads of other issues along the way too. These are the main ones.

Im being told i am being difficult and not allowing them to finish. When i gave them 2 days last year and another day in ,ate summer that the guy never attended.

The reality in my eyes is, it should have been done correctly in the first place. i am now saving up to take the comapany to court.

Works still not finished

"We had double glazing installed by…F1rst home improvements"

We had double glazing installed by F1rst home improvements. the whole process was brilliant from the sales man to the installers.
The quality and build of the windows and doors are first class.
Tony crooks and Sean Rippingale, installed our windows and doors, they were punctual and courteous clean and tidy. Kept us informed how the job was going. I can definitely recommend this company.

"Everything was fine although i was a…"

Everything was fine although i was a bit shocked with toilet window was more plastic than window if I had known it was going to look like that I wouldn't have had it done.

"Really impressed with all aspects of First Home Improvements "

Really impressed with all aspects of First Home Improvements from the initial sales rep visit to the fitting of the windows.
Everyone was very professional and polite and the the team the fitted the windows were respectful of our property and completed the job quickly.

"Great prices , quality installation "

Great prices, fast installation and great quality of products and delivery

"We had 10 windows installed by Tristan…"

We had 10 windows installed by Tristan and Alison and honestly I cannot fault them. They were super friendly, efficent and they took real care in what they did. They cleared any mess and took real pride in the job they did! They were very respectful and treated our home like it was their own. The only reason for the 4 star is the sales pitch before hand, 4 hours later the salesman was still here!! The price originally quoted was extortionate, but after a lot of discussion and haggling, we got to the price we wanted. All in all a very good experience and would happily recommend just make sure you have 4 hours of your life to spare for the salesman at the start!