"Top quality "

Received my bedding today - wow, amazing quality. Delivered within 2 days and a great Black Friday price. Would definitely recommend and be using Bedlinen Direct again!

"400count bedlinen"

The 400count bedlinen, I purchased, is absolutely beautiful. It feels lovely on the bed. Delivery was prompt and the customer service was excellent. I will definitely be recommending this website to my family and friends.

"Really happy with the products I’ve…"

Really happy with the products I’ve received, lovely quality. And the service from start to finish has been great. Thank you. I will certainly be recommending and buying from you again soon.

"Why do you not clearly label which side…"

Why do you not clearly label which side is which TOG rating? It seems totally obvious that if you buy a partner duvet (in my case one that is 4.5 TOG on one side and 9 TOG on the other), that you want to see easily which side is which.
Our Bedlinen Direct duvet however has got a label for 4.5 TOG on the very same edge of the duvet, just a couple of feet away from the label saying "9 TOG". It just makes no sense!
Especially as you cannot easily tell by looking at the filling which side is the warmer of the two.
For £152 for a duvet it would not be too much to ask.

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"This review is in respect of Coolmax…"

This review is in respect of Coolmax 2.5 tog duvets purchased last month. Don't waste your money - they are dreadful and in my opinion not fit for purpose as they do not stay on the bed! According to some Q&A's they can be used without a cover?! Makes no difference with or without a duvet cover, they do not stay on the bed. Customer service is non-existent even if you do spend nearly £500 with this company - definitely won't be recommending to anyone.

"Coolmax Lightweight 2.5 Tog Duvets"

Coolmax Lightweight 2.5 Tog Duvets
Be warned that these duvets DO NOT STAY ON THE BED! After purchasing and experiencing this problem all night, I subsequently read that they can be used WITHOUT a duvet cover - not only is this unhygienic in my view, despite them being washable, but that doesn't prevent the duvets from slipping onto the floor. DEFINITELY WOULDN'T RECOMMEND THIS PRODUCT - Extremely poor customer service considering my order value was nearly £500 - I will never use them again or recommend them to anyone.

"I am so impressed with Carl's customer…"

I am so impressed with Carl's customer service (replied on a Sunday afternoon!) and was so helpful.

I am also delighted with the 400 thread cream sheets and pillowcases - which as a helpful customer explained are light biscuit in colour.

I ordered these because I had to take poor quality sheets back to Dunelm for a refund.

The sheets arrived so quickly I was taken aback, especially as I am still waiting for some sheets ordered from M&S over a week ago.

I will definitely buy from Bedlinen Direct in future if they have the colour I need at the time.

"Excellent.…"

I ordered 600 thread count standard pillowcases in platinum/silver. They are excellent quality, the correct colour and size and arrived very quickly. They were very good value for money.
Communication with their team was fast and courteous.

"Poor quality product and even worse customer service."

I bought two sets of 200 thread count 50:50 poly cotton bedlinen to match existing duvet covers from another supplier. My existing bedlinen was 180 thread count 50:50 poly cotton and are great quality so I expected the sets from Bedlinen Direct to be equally as good. They were not. They were very thin indeed (I could see daylight through a doubled over pillowcase) and very scratchy. I find it hard to believe that they were 200 thread count. I put one set on the bed and then washed it using soft rinse. This didn't improve matters. Meanwhile the second set remained in its wrapping. I contact Bedlinen Direct for a refund on the unused set however was refused as my request was past their fourteen day returns period. I replied that I didn't believe that it was 200 thread count, was of very poor quality and asked them to reconsider a refund and heard nothing.

I went to Dunelm where I bought far superior quality bed linen for the same price. I should have gone there first.

You have been warned.