"All repairs should be so easy"

Quick honest and knowledgeable. No scams or pushy sales. Very friendly.

"Matthew"

Matthew: calm, collected, good communicator, knows his stuff, fixed the problem, gave us advice on an issue caused by the initial problem but external to the dishwasher itself. Also gave helpful advice about our clothes washer and dryer, and refrigerator.

"The process was very well-planned and…"

The process was very well-planned and efficient. Sandro was excellent! Delighted with the repair service. Highly recommend Nana.

"The service technician Hector"

The service technician Hector, was very professional and knowledgeable about all home appliances, and made the requested repairs in a timely manner. My only concern was the high cost of the minor repairs done. Thanks!

"Great service"

Vu was great.

"BEWARE!!!"

BEWARE!!!! This company is AWFUL!!! There is no phone number to call that you can actually reach and speak to a live person. The ONLY phone number listed forces you to submit a message and/or phone call request online. I have done BOTH several times now with absolutely ZERO response! My service was through an extended warranty program, yet Nana incorrectly charged ME $200 to which, again, I have not been able to get a remedy for because I have been COMPLETELY IGNORED!!! The only reason I even gave ONE star is because you have to leave a rating in order to post your review. I have never, in my life, had such an issue with a company. Clearly, they could care less about customer service and will take your money and run. I'm currently seeking other avenues of recourse and am hoping I don't have to take drastic measures in order to get my money back.

"Horrible attitude"

Horrible attitude, didn't know about my machine, couldn't use his own phone let alone fix something. Rescheduled 3 times. Can't get the company on the phone, have to send an email and wait for someone to call back.

"Brian was awesome"

Brian was awesome

"Great Service"

The worker was very friendly and knowledgeable.

"Cedric was amazing"

Cedric was amazing. Very friendly and professional! Worked fast and made sure everything was perfect before he left