"Technician Rusty did an excellent job…"

Technician Rusty did an excellent job on my door refrigerator that other technicians from different companies could done. Thank you very much! Excellent service.

"Material was shipped and arrived on…"

Material was shipped and arrived on time. Repair technician was very thorough and professional. Thank you Amin (the tech) and NaNa

"Very Professional"

The service with this company it was incredibly good. They are very professional, the service schedule very easy through the text messages and online. The technician Claudio very professional, friendly and qualified. I am really happy with the service. Thank you Nana.

"Leann was absolutely amazing"

Leann was absolutely amazing. She was very thorough and knowledgeable.

"Was scheduled on 4/4 8am to 12pm for…"

Was scheduled on 4/4 8am to 12pm for Samsung washer repair. No call. No show. Reschedule throughout the whole week. Status says still searching for available technician in our area, which is in Seattle. Bogus extended warranty.

"DO NOT EVER get Home Depot extended…"

DO NOT EVER get Home Depot extended warranty on appliances! After 4 days of "select another availability", was scheduled for today, March 28. No call no show. Worst "repair" service company on earth. Phone support is non-existant, their answering machine tells yo to go to their website which is ZERO HELP. Stay away, at all costs.

"DON'T USE THIS COMPANY!!"

DON'T USE THIS COMPANY!!! BEAWARE!!! UNPROFESSIONAL!!

"Samsung ice-maker, Pompano Beach, FL. Thank you, Ernesto"

Samsung transferred me to Nana to fix the Ice-maker in my Family Hub refrigerator.

It all looked like a scam at first: everything was managed through the app, no phone number to contact, but the parts arrived on time.

Then Ernesto confirmed the date and fixed everything within an hour*.

Neat, respectful and professional.

Thank you so much, Ernesto!

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*make sure you defrost the unit and remove everything upfront.

FYI: The ice-maker needs to be replaced as well as the motherboard that is accessible from the back of the refrigerator.

"this site is doing well"

this site is doing well

"Still haven't arrived"

Still haven't arrived. They write emails saying they'll do this and that. They do nothing. Zero stars. They don't have tech in area. Gave them dates to come here feb 22,23,24. I don't believe technicians work for them. They only have people that write emails giving excuses and false info.