"motor vehicle oil spill"

Had an oil spill from a van in the road in front of car park and delivery entrance, quite a busy area with vehicles and pedestrians, contacted Ideal had a first class service from the phone being answered by Kasha helpful all the way through and arranging for the work to be carried out, two guys Damian and Mihaly who carried out the clean up work first class and very helpful.
would not hesitate to use again and would defiantly recommend, they will be going on our list as preferred contactors.

"Quick response to a flood"

Quick response to a flood, straight on the job.

"Bio hazard clean"

Called Ideal Response to undertake a bio hazard clean up in a rented property. Quick to respond, Ben and Taz did a thorough and deep clean with minimal disruption. They were very respectful in regards to any personal possessions in the property, most was contaminated but they salvaged all that they could and informed all concerned of anything that couldn’t be saved . They also lifted the flooring as was damaged throughout. I would recommend them to anyone else who finds themselves in an unfortunate position of needing a bio hazard clean. Lisa

"The only company that responded in a crisis."

The only company that responded to our home flood crisis on Christmas Eve - every other company either was on holiday or failed to respond.

"Superb professional, helpful, friendly and efficient Hoarder Cleaning Service"

On the death of a relative I needed to find a hoarder cleaning service to start immediately. Actually I had no idea they existed so was a bit apprehensive about asking a company I didn’t know to undertake the job.

But I needn’t have worried. Frankie, my co-ordinator explained the service and options, arranged for work to start immediately, kept me informed, and changed plans to cope with the week of heavy snow in the South East. In a week Renatas and Damien cleared the rubbish, sorted through things, put everything I’d asked for to be found aside (keys, jewellery etc), put all paperwork together and cleared the roof space out and everything else was carefully boxed up. The transformation was incredible and the guys couldn’t have been more friendly, helpful and pleasant.

I then asked for a deep clean which took 2 days to remove all carpets, clean all walls, floors, vacuum and disinfect the house. Again, Renatas and Damien did a brilliant job which I honestly can’t fault.

I hope I never have to use a service like this again, but I was impressed by the friendly, non judgemental and professional way Frankie, Renatas and Damien worked, how I was kept informed at all stages and how they met my requests.

I can’t thank Ideal Response enough for the service they provided.

"Professional & friendly service"

Rematas & Luke we’re very professional. Explained what they were doing & why. Parking is a problem in our street but they dropped their tools off, found parking and got on with work.
Would recommend them unreservedly.

"A very professional and efficient…"

A very professional and efficient service in all aspects. Treated the job with the upmost respect. Clear responses and good value for the service they provide. Would recommend them without hesitation .

"Ben & Kieron - mould work"

Ben & Kieron thank you for very professional work, helpful and nice guys. Pleasure to meet you. Thx

"Great company and service Kash was…"

Great company and service Kash was super helpful and was able to work with our particularly difficult insurance handler
Ben and Kieran turned up promptly
And worked very hard to get the work done In 1 day to a high standard with excellent knowledge and the skills and tools to do the job properly as a member of the uk fire service it is good to see a company take seriously the risks and hazards for dealing with the remaining products of combustion from a fire very pleases

"Ben and taz were amazing"

Ben and taz were amazing. They cleared my flood and santisied late at night. They were so friendly and kind and worked very hard to get me out of a sticky situation. Thank you so very much for helping me after such a long day for you. Couldn’t recommend them enough. So professional.