"Amazing work - highly recommend (thank you Mihaly & Damien!)"

Absolute well-deserved five star rating for an incredible pair of guys, Mihaly and Damien who came to our rescue after a major (particularly horrible and messy) pigeon infestation in our loft. They were friendly, highly professional in their undertaking to remedy our appalling situation and worked diligently in a very hazardous situation to them and kept us informed at all times upon the removal of stored items in a very full loft. They were always happy to offer us advice, seeing as we had never faced this situation before (and never hope to ever again!). They were with us for two days, given the extent of the matter.

We would HIGHLY recommend this company based on the quality of the service we received but in particular would like to thank Mihaly and Damien for being so kind to us and looking after us in such an extraordinary situation that we found ourselves in.

We would rate them 20 out of 10 and offer our thanks for all that they did for us!

Thanks guys ☺️

"Be wary"

Be wary. Whilst their technical staff seemed competent and reliable, we felt that the sales rep was guilty of upselling, scaremongering and quoting hugely above market rates for work that wasn't necessary (and may even have been counter-productive). We asked for an explanation/justification but have not received one.

"Patrick was WONDERFUL"

Patrick was WONDERFUL! He kindly and patiently explained exactly what was happening in our home and took extra care to eradicate all the mould in our basement. He sensed I was feeling nervous about it all, and was so reassuring throughout the entire process. He is as kind as he is knowledgeable. What a gem!

"Bird dropping hygiene cleaning"

Frankie was great in organising exactly what we needed. He responded very quickly and arranged the clean up of the health hazard.
Joel and Ben attended our house, they were polite, professional and very informative.
I would highly recommend IRG limited.

"St katherines school"

Hl. We would like to thank pat, chris, joey and istvan. Very good job getting the school ready for the children.

"Needed a fridge to be deep cleaned"

Needed a fridge to be deep cleaned. Fantastic service and prompt response from Patrick and Peter. Would highly recommend their services to any organisation.

"Oil tank leak"

Joel and Patrick worked extremely hard in pumping out our leaking oil tank into a temporary holding tank in the pouring rain in limited space. They overcame the problems with which they were presented and were pleasant and polite throughout.

"Highly professional company."

Ideal Response are carrying out drying works to a property for me following a flood. I have found the company in general very easy to work with Tahlia providing quick response times to any queries, clear reports and quotations and prompt starting dates to carry out the work required. Jake carried out an initial survey and showed excellent knowledge of the works required. Patrick and George met me on site throughout the works and again showed excellent knowledge of the work they were doing and the equipment being used along with being very polite, informative and professional. The site was tidy and very organized. I would highly recommend Ideal Response and will be using them again when needed.

"Ideal Response has continued with their good work"

Ideal Response has continued with their good work in relation to the drying up programme due to the flooding in my basement. Jess continues to be very responsive and quick at delivering the answers that I am looking for. The end to end process of quote, explanation and invoicing/logistics of the work is perfect. Patrick and George came round to put the new equipment in, straight to the point and helping out on any question I have. Get the job done and go the extra mile to ensure that I understand what they are doing given that they are the specialists, not me. So far so good! Highly recommended!

"Really pleased"

Really pleased with the service top to bottom from Ideal Response. Jess who organised the visit was really helpful and helped accommodate very specific timings. Patrick who carried the work out was brilliant. He worked around me having my young family in the house, was polite, courteous and tidied up. Really pleased with the mould removal he did. What was particularly impressive was how he took the time to explain everything as well as give help and guidance on how to minimise future issues. Overall, very impressed and would definitely use again.