Ideal Response (IRG Ltd)
Mr David Redington
"Exception service received from Mihaly…"
Exception service received from Mihaly and Dean. The team was deployed immediately and worked throughly and professionally to solve our issue. I can’t thank them enough
Julie Tooze
"Smoke Damage"
Smoke Damage
Communication and response was excellent.
A team were assigned who contacted me to arrange arrival time at the site. The team, Toufik, Elena and Janina were professional and brought all the equipment they needed to clean our kitchen and lounge following an appliance fire. They protected carpet areas that they would be walking on and left the site clean and tidy and no longer smelling of smoke. I would highly recommend them.
Parth Shah
"Andrea and Janina mould removal "
Andrea and Janina, did a thorough and excellent job today in clearing the mould in our bathroom. Very good service.
Consumer
"Excellent service "
Excellent service from Joel, Ben L, George, Mantas, Mark, Johnny & Renatas on the clean of our cafe post-fire
Ann Pickering
"Life Savers!"
I cannot say enough about Frankie Tappin and the team at IRG Ltd.
We had a sewage issue; we phoned Frankie on Xmas Eve and we had our flat thoroughly cleaned by 27/12 with damaged items disposed of. A report followed with photographs which made our insurance claim very straightforward. Petru and Paul were the team on site and they did a brilliant job.
Mr Yates
"Fast call out at night to a flood…"
Fast call out at night to a flood situation. Joel Henry and Ben L were amazing in sorting out the issue and pumping out the water. Left the pump in overnight and came back the next morning to finish the job. Top company and the three lads were brilliant.
Sue Byrne
"Excellent service"
Excellent service, Sales representative Frankie Tappin was super helpful , very knowledgeable and efficient. Called him at 14:00hrs and by 17:00hrs we had a quote invoice and the clean up team on site by 18:00hrs.
The team spent 6hrs cleaning up our manufacturing site after a flood, they were polite, helpfully and very good at their job.
I highly recommend this company and will be on my books for further support when and if required
Sue Byrne
Environment Manager
Jed Lyon
"Mihaly and Damian were brilliant"
Mihaly and Damian were brilliant! Very professional, Efficient, and polite.
They did a very good job of cleaning up, the place looks brand new.
Michael Martin
"Quality service "
Quick response, rang before hand to update time of arrival. Technician Joel kept us updated on the process of the clean. Nothing was too much trouble for Joel. Would definitely use the company again if we had too.
Nicola Park
"Mr flood was excellent explaining…"
Mr flood was excellent explaining everything clearly and a cheery manner.
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