"Thanks to Frankie, Elena & Irena"

Just wanted to say thanks to Frankie, Elena and Irena who carried out the excellent work of clearing / cleaning a bedroom and bathroom and were most helpful in determining what should be removed especially in the bathroom which turned out worse than I expected.

"Ideal response are a fantastic company…"

Ideal response are a fantastic company and their team are so kind and helpful - would highly recommend!

Frankie was so helpful putting the quote and scope together and Patrick was amazing carrying out the work - considerate, compassionate and brilliant.

Adam must be one of the most knowledgeable people in the uk about leaks and mould.

We had a truly horrendous experience with other terrible contractors, so getting ideal involved helped me so much.

There are some very poor contractors in this space so it’s vital to go with a company and team that understands the risks to health of a serious leak.

Thank you ideal!

"Bob and Henry were brilliant really…"

Bob and Henry were brilliant really friendly and efficient was i was really worried about the damage in my flat but they both sorted it and left it in a great condition and made sure I was happy, really clean aswell no rubbish was left great service from both of them Cheers Guys

"Mihaly and Istavan were amazing"

Mihaly and Istavan were amazing. They worked so thoroughly to clean up a large spill of hydraulic fluid. Very happy with the end result and how professional and helpful they were. Thank you.

"Guys did a great job clearing an oil…"

Guys did a great job clearing an oil spill. They worked hard all day and did a fantastic job. Mihaly and Damian were also really polite and friendly which makes a difference. Thanks guys :)

"Mihaly and Damian"

Mihaly and Damian were a brilliant team. Friendly polite and worked very hard all day. Thank you for a very thorough job, top marks!

"Very good experience with Ideal"

Very good experience with Ideal. Frankie Tappin was a great help organising the booking and accommodating my changes more than once. And Yacine came and did a very good job, the bathroom tiles look brand new and the mould is treated, and he left the room tidy. Will definitely use them again.

"Joel and Henry"

Joel and Henry were completely professional and very friendly. They’ve been great in simple and fast communication. They’ve done a great job and assisted with our queries and requests re furniture. Can’t fault them. Well done and thanks guys.
Emily

"Ideal Response are first class"

Ideal Response are first class, their staff couldn't be more helpful. Jess and Chris were really accommodating, ready and willing to amend bookings when my plans changed. Bob was brilliant on both visits, helping me clear and clean an old friend's home, he is impeccably honest and trustworthy and gave me valuable items that he found whilst clearing the home; including money, wallets, medals (inc. a knighthood and a CBE) etc.
Overall, Jess, Chris and Bob have been fantastic and I can't wait to book them again.

"Efficient and quick service "

Joel and Ben L were great, came to do a clean up of the patio following a drain spill and took care with sanitising the area then giving it a really good jet clean.