"Damian and Istvan came to my place…"

Damian and Istvan came to my place today. Absolutely amazing service and really happy with what they did. Would definitely recommend for future!

"Major water damage from burst mains pipe"

We had a major problem when a mains water pipe connection in the loft of an unoccupied house we were selling came apart and caused a huge amount of water damage. Ideal Response were immediately contacted and took swift action. They sent in a team to clear all contents and strip out damaged ceilings, floors and woodwork prior to bringing in the driers and dehumidifiers. The whole process took 8 weeks until the all clear was given to commence restoration work. Our contact at Ideal Response was Kian Baker who we couldn’t praise enough for the way he liaised with the team and kept us informed of progress. The whole process was dealt with expertly and efficiently, and our concerns and questions were always handled by Kian sympathetically and with expert knowledge. We would highly recommend Ideal Response to anyone with a similar problem.

"Black mould Sorted"

Today we had the company come to sort out the black mould in one of our bedrooms.The lovely Young man who came to do the job was brilliant. His name was Joel. I was impressed with him as he was very efficient and cleared up after he was finished, so no mess.
10/10 to Joel.

"Mould removal"

We had a mould problem in our confidential container and Ideal response were quick to quote and book us in to treat the problem. Joel and Henry were so helpful, friendly and informative and worked hard to remove the mould and leave everything clean and tidy. We would recommend using this company.

"Absolutely Excellent"

The first person we contacted about a split in our oil tank said he wouldn't touch it - too difficult and would cost over 100K to fix. In a total panic I googled and found Ideal. What a lucky choice - Andy was with us within a few hours assessed the situation and even though it was freezing, pouring and incredibly windy he had a team out very quickly to stop the leak and get a temporary tank up. They then dealt with the clean up - it was a long job, but having Mihaly, Dameon and Sam around was really a pleasure. They went way above and beyond - the whole area looks much, much better than before with the minimum of fuss. Nothing was seen as a problem - these are all really experienced and highly skilled guys who made a nightmare so much less stressful than it could have been. They worked so hard in pretty horrible conditions with such a positive attitude. So thanks to Andy and all the team at Ideal - I do not hesitate to recommend this company.

"Joel and Benl visited my home to clean…"

Joel and Benl visited my home to clean and treat my mold and damp they did an amazing job very polite and explain everything so well and left my rooms exactly as they found them very happy with there service 🙂

"Andrea and Irina"

Andrea, Irina, and Frankie- Provided professional service, good attitude, and courteous in communication

"Mihaly & Damian helped us with…"

Mihaly & Damian helped us with furniture removal and odour removal for a room that was impacted by cigarette smoke from a previous tenant. They were incredibly kind, courteous, and a thorough. Extremely pleased with their services and would hire them back in a heartbeat! Thank you Mihaly and Damian!

"Ideal Response responded ideally"

Ideal Response were brilliant. I have never used them before and from the offset their staff (Kian Baker in particular in sales) couldn't have been more helpful. Joel and Henry came to site promptly to clear the oil spill. They communicated well, were really accommodating of the visitors we had on our site throughout the time they are clearing up. They were friendly and worked hard to get the job done to a really high standard. I write this while the surface is still wet, but it looks like they had totally removed the oil as best that they possibly could which is all we would ask for.

"Absolutely Amazing Job"

Ideal Response were absolutely amazing! We needed to have a hoarder clean in my brother’s house after he passed away and Ideal Response was the first company that I contacted. Mantas and Josh came in for four days and literally performed a miracle. They were so friendly and helpful and made a very difficult job much more bearable. They worked so hard and went above and beyond to return my brother’s house to a home once more. If I could give them 10 stars, I would.
I would also like to say a big thank you to Kian as well for organising the clean up and for all his help. I’m so glad that I chose Ideal Response for the job. They really are a first class company.
Thanks guys👍