"Fast and good support with a resolution…"

Fast and good support with a resolution to an issue on the floor heating control unit.

"Inadequate customer service"

The customer service for Warmup is frustrating and inadequate. The wifi thermostat has never connected to the wifi, even though a Smart Home device in the same room is working on the wifi without problems. I've reported the problem to the telephone online service twice and emailed screen shots. After 1 or 2 emails the company gives up. I would definitely go with a different supplier next time.

"Professional "

Great Skills, Outstanding Workmanship.
Highly Recommend for their Performance.

"Helpful "

Very helpful,after a short phonecall,the heating is now working fine

"Excellent customer service provided by Harley"

Excellent customer service provided by Harley. Very polite and patient, talked me through step by step until my app was up and running again.

"This company is fantastic"

This company is fantastic! The repairer, Phil, was outstanding—his expertise with the system was exceptional, and he carried out an immediate fix for a challenging issue. Their aftercare service is top-notch—I highly recommend it!

"Great service and so much help from…"

Great service and so much help from Marcos. Would recommend to anyone.

"Great company to work with. "

Greg @ Warmup continues to offer the best support and guidance in the industry. Always more that helpful, quick, efficient and knowledge of products is outstanding. Look forward to continue to work with Warmup

"Repair underfloor heating in bathroom…"

Repair underfloor heating in bathroom (tiled). Phil Scott from warmup was very professional, thorough, tidy and respectful. Patient to explain issue and options. Highly recommended.

"Brilliant job and reasonable price."

Anton Ruddock discussed and advised on our failed system at some length by email exchanges and then referred our case to the engineers once I was assured that repair would be within our budget.

Engineer Dave and his mate arrived and quickly identified the probem which was caused by poor installation by a third party installer. They explained everything very carefully and took as much time as was needed to complete a very fiddly and awkward repair. Hence there was no damage to the tiles. They explained very carefully what I needed to do to ensure that a joint was fully encased in floor tile cement. They were very friendly and helpful throughout and left the bathroom immaculate. Many thanks to them and Anton for their kind attention to our problem.