"Great service"

Had an issue with the WiFi on my thermostat. Sent it off for investigation and received a no quibble replacement. Great service

"Warmup is the product"

Warmup delivered,

Marcos helped me through the products, with good knowledge and was very prompt in responding to my quires. He also had great patience, I kept changing spec, once I placed the order, all arrived the next day.

Thanks Marcos, really appreciated your help, and all is working perfectly.

Jamie.

"Fast and accurate repair"

Fast and accurate repair, I can thoroughly recommend WarmUp.

"Product Fault Rectified "

The Warmup engineer was thorough, friendly and very hard working trying to sort out our original installation issue (seemingly caused by an electrician/faulty cable). Highly recommend Warmup service engineers.

"Outstanding after-sales service"

Despite having had underfloor heating installed seven years ago in our garden room we hadn't used it until today. Unable to work out how to work the unit I checked online, found a telephone number which promised 24/7 response - received immediate response and clear instructions to enable me to turn the system on. I was also emailed with the full manual. Would that all manufacturers responded like that. Well done Warmup and thank you to Harley Smith.

"Impressive and efficient"

Following an an initial rather rude response to a query in the Online Chat an email was sent and the response by Lesley in Customer Service was extremely understanding and helpful resulting in an excellent outcome.

"Leslie was so helpful"

Leslie was so helpful. Saved me time and money with essential info. She went above and beyond

"Marcos Assistance"

Marcos organised my last minute requirement for a probe for our warm floor mat in the shower room whilst enroute to a meeting
Very impressive

"Helpful, knowledgable team"

Phil and Lesley were incredibly helpful and supportive - clear, simple explanations, rapid solutions, going the extra mile to resolve our problems. I had some challenges initially but the ultimate help and support from the team more than made up for that. Every company would be blessed to have such knowledgeable and pragmatic team members

"Help desk good with complexity in set up"

Setting up was a bit complicated - but the help desk was really responsive and helpful. Got me there!