"Very dissapointed this year"

Very dissapointed this year, we went to Austria, Seefeld resort this year with Inghams and to be honest, we may as well have gone on our own.
We have been going on winter holidays with inghams almost every year since 2008 (not during covid) and they have always been good.
However this year was not good. A week before we left for our holiday, we had an email from Chris (resort rep) saying he was looking forward to meeting us.
We left on the 12th January with Jet2, 40 minutes of delay whilst sitting on the plane, with excuses every 5 to 10 minutes as to why we haven't left ( they used to be really good, but not so anymore, every flight is a delay with drip fed excuses), if you had this every time on a train people would complain!
Arrived at the resort and put on a minibus, handed our information pack.
When we arrived at the hotel I opened the infromation pack and all it had in it was brochures and leaflets, the same as in the hotel, nothing else. I emailled Inghams as to whether there was a meet and greet ( Inghams always do these with the Reps)? I got an email back from a lady called Andrea, she told me that Chris was ill and that there would be a meet and greet info session at 09:15 the following day with Alex, who was filling in for the day, as Chris would be back the next day. The chat with Alex was good and he took us around a few places to give us an idea of the layout of the resort.
We never saw or heard from a rep again for the rest of the holiday. Because we have been many times with Inghams we knew to expect departure infomation held at the front desk two days before departure and that was there, but we woud not have known otherwise.
Since Covid, Inghams seem to have lost the service that you used to get and to be honest, what is the point of going with a company, rather than just doing it yourself? A few years back the Reps would have days where they would take you on skiing routes and go for walks on certain days, they may even arrange excursions, now you seem to be lucky if you even see the Rep, but none of the trips seem to have become cheaper.
Anyway 18th of January, coach arrives on time (very good ), but still no Rep. Arrived at Innsbruck airport and we were through very quickly, excellent service. 13:20, 5 minutes after we where due to fly we boarded the Jet2 plane, The Captain said sorry they were late, but they arrived late, but we will be taking off shortly, 10 mins later, Captain said they are still loading the bags, they will be 10 mins, after the 10 mins, Captain says they have done all the paperwork, but they were waiting for a member of the ground crew, another ten minutes later and the Captain said that they had to wait for a "push back machine" as Innsbruck only has one???
Anyway after 40 minutes (again) of sitting on the plane, we finally got moving.
Between Inghams and Jet2, we didn't have a great experience, although we could not fault the resort or the hotel, all the hotels that Inghams offer at Seefeld belong to the same family (I think) and they are all good.

"Belle Plagne -Terrible transfers, Chambéry airport chaotic, no regular rep visits. "

La Plagne is a brilliant area to ski, but the transfers to and from the airport were completely unco-ordinated. Chambéry airport itself is completely unsuitable for the numbers of people travelling - expect to be standing/queuing for hours.
The Deux Domaines hotel has great staff, the rooms are fine, the food good, but the buffet dining experience is like a Butlins holiday camp - very noisy and lots of small children.
The local Inghams reps only visit once a week, so if you miss that (we did), it’s phone, WhatsApp etc., or talk to the CrystalSki rep who was there most days!

"Great experience with a premium feel…"

Great experience with a premium feel and affordable price

"Not many slopes open "

Wonderful snow,great skiing but only a third of possible slopes open which isn't published unless you have an interactive app for the resort which wasn't a problem as we knew what to expect. It did mean that it was impossible to get from one resort to the other by skiing over the top which isnt clear from all the information supplied

"Ski holiday in Soldeu, Andorra"

The transfer was smooth, small bus and a stop half way (3h15 transfer time). The rep in resort was great, knowledgeable and cheerful, happy to help. The slopes in Soldeu and surrounding area were well groomed despite being a bit short on snow. Had a great holiday, would definitely go back there.

"The perfect ski-ing holiday"

The perfect ski-ing holiday. Great resort, hotel close to slopes, informative resort rep. We didn’t want for anything during our stay.

"Hotel Mignon, Selva"

Just returned from a fantastic week in Selva Val Gardena staying at Hotel Mignon, what a beautiful family run hotel which was faultless on all levels, Thankyou for a great week and we look forward to returning!
The ski resort also was impressive and with two days fresh snow mid week we where blessed with perfect conditions

"Super holiday in zermatt "

Super holiday in zermatt staying at the Mirabeau hotel . While the weather could have been a bit better we had a great time . Inghams provided a great service , hotel was very conveniently located , food lovely and staff very helpful . Fi and Eline did all they could to assist . We have been in zermatt many times and this was a great experience well done to all at Inghams! And thank you .

"DO NOT BOOK AN INGHAMS SKI HOLIDAY OR STAY AT NEUHAUS HOTEL RESORT MAYRHOFEN UNTIL THEY ADDRESS GUEST SAFETY AND OTHER FAILINGS. On 26 December 2024 my hotel room in Neuhaus Hotel Resort in Mayrhofen"

DO NOT BOOK A INGHAMS SKI HOLIDAY OR STAY AT NEUHAUS HOTEL RESORT

BOTH INGHAMS AND HOTEL OWNERS NEGLIGENCE HAS BEEN EXERCISED IN THE UNAUTHORISED ENTRY INTO MY ROOM.

NEITHER CARE ABOUT YOUR SAFETY>

"BE AWARE of the small print."

BE AWARE of the small print.
In March 2024 I booked a Skiing holiday with Inghams which included a flight departing Gatwick at 12:20 p.m. on a Saturday. Shortly after Inghams required the balance of the cost and I had paid it, they announced that the flight was replaced by one at 06:30 in the morning. This meant I had to Check-in at Gatwick at 04:30. I had to change my train ticket to Friday and spend night in a Gatwick hotel which resulted In a 10% increase on my original holiday cost.
Inghams dismissed my request for reimbursement on the grounds that the change in flight time was “insignificant” which they define in the small print as less than 12 hours. A 10% increase in the cost of a holiday is not insignificant. I will not be using Inghams again.