"My experience has been amazing"

My experience has been amazing! I had a few questions for customer service before my purchase and A lovely woman called Kayleigh was so helpful! She even managed to arrange that my bike was delivered the next week as they were already in my area doing servicing and deceiving bikes. She called the day before to confirm that my bike was arriving and was so kind! The man delivering my bike gave a detailed run through and answered all my questions….ive seen bad reviews in the battery quality and life so I will give another review once I’ve used the bike for a few months…but so far so good!

"Avoid Eskuta at All Costs – Lying, Fabricating, and Breaking the Law"

I am utterly appalled by my experience with Eskuta, a company that has shown nothing but deceit and disregard for consumer rights. After Eskuta came and took the bike I was purchasing from them, they had the audacity to claim that they hadn’t collected it, when I have clear evidence proving otherwise. They are refusing to issue me the refund I’m entitled to, and instead of acting professionally, they are attempting to take money from my account at their own whim.

I’ve already informed them, with reference to specific legislation, that their actions are not just unethical, but illegal. The Consumer Rights Act 2015, the Consumer Credit Act 1974, and the Consumer Protection from Unfair Trading Regulations are just a few of the laws they have blatantly broken. Yet, they continue to ignore the legal framework they’re required to operate within.

Despite being fully aware of these regulations, Eskuta has chosen to ignore the law, and instead of refunding me as required, they’ve gone to great lengths to fabricate excuses and avoid any responsibility. I’ve made it clear that their actions are unlawful, yet they persist in trying to take money from my account without my consent. This behavior is unacceptable.

As a result, I am filing complaints with Trading Standards and the Competition & Markets Authority, and will be pursuing legal action to ensure they are held accountable. They have shown time and time again that they have no intention of fulfilling their legal obligations, and I am determined to get the refund I’m owed.

Do yourself a favor and stay far away from Eskuta. They do not respect consumer rights and will do everything in their power to scam you out of your money. I would give zero stars if I could, and I am taking this matter all the way to court.

"Somebody give an opinion regarding my…"

Somebody give an opinion regarding my Eskuta battery suddenly shut-down while it still on 74-75% charge on it? Resulting me stranded on the road helpless with no choice just to pushed it until I got home. Not a good experience even I look after very well the battery w/c is only a yr old.

" Eskuta Repair"

Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it!

Arrangements were made for repairs to be made at my home by Josh last Friday, the 17th of January. Joe, the service engineer arrived on time and did a first class job in repairing and installing a new ignition panel.

It was an impressive Display of how service repairs should be carried out

"Not ideal for delivery"

Not ideal for delivery, you can’t get more than 8 miles max and it takes 7 hours to charge the battery, just process that lol. I try to contact customer service few times they just ignored me.

"Great service"

Great service, great product…..will be buying my other son one for Christmas 👍

"No license required "

Great service, supper product and low price! Winning combinations

" Travelling around my city is easier!"

Perfect for getting around my city! The Eskuta SX-250 is lightweight but sturdy, offering a smooth ride and efficient battery life. I'm impressed by its reliability, even on bumpy city roads. A great investment for anyone looking to switch to electric travel.

"Electric bikes are the future"

As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for daily use, and the design feels durable. Great for anyone new to electric riding like me.

"Exactly what I was looking for "

The SX-250 from Eskuta is exactly what I was looking for. It’s compact but powerful, and the battery life is amazing. Perfect for short trips, and it’s a breeze to park anywhere. BEST OF ALL You get the comfort of a moped with the practicality of an e-bike. Couldn’t be happier with my purchase!