The Slimming Clinic

Salons, Spas and Studios
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825 reviews
Overall Rating
Customer Reviews about

The Slimming Clinic

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Kerry

5.00/5.00

"Lesley and team were really helpful"

Lesley and team were really helpful, My order was processed quickly and I was sent regular updates on the order. Highly recommend!

19/11/2024

Joanne

1.00/5.00

"Misleading, hidden fees buried in Terms & Conditions"

This company takes your money immediately and then processes your weight loss medication request. I cancelled as soon as they took my money and prior to any consultation as I thought this was misleading and they still took £20 away from the refund & refused to refund in full. They will deduct £20 if you unsuitable for treatment. Other weight loss companies do not operate like this and these fees are buried in Terms & Conditions. I won’t use this company again.
Update 19/11/24 following Slimming Clinic Response:
Your response does not mention the fact that I cancelled immediately after you took my money, therefore no administration had been undertaken. I cancelled as your company takes money and then starts a consultation that some people won’t be suitable for and the fee of £20 is not made clear despite what you claim- there are no warnings; it’s buried in Terms and conditions. Please don’t bother responding. I will, however, be making your hidden fees clearer for other potential customers where I can.

16/11/2024

Michelle

5.00/5.00

"Pauline was very helpful and kind…"

Pauline was very helpful and kind putting me at ease straight away

15/11/2024

customer

5.00/5.00

"Their customer service is one of the…"

Their customer service is one of the smartest most responsive ever especially mrs olivia hey special thanks to her

14/11/2024

sarah smith

5.00/5.00

"Amazing and helpful service "

I spoke to Dr Max Richards a few ago for support with weight loss. He really put my mind at ease and went through all the options i have available to me. We both came up with a plan that suits me together. He is very supportive and i have started to lose weight for the first time in years. I would highly recommend the slimming clinic to anyone who wants help with loosing weight!!

13/11/2024

Consumer

1.00/5.00

"DO NOT USE THIS COMPANY "

Been a customer with this company on and off over a number of year but will never recommend them to anyone again .tried to order tablets 3 weeks later still waiting asked for another blood pressure then they said send out machine had to phone up and ask where us the blood pressure machine that use were sending out they hadn't even looked at email women on phone didn't know I was to get one so after over 3 weeks I asked for refund she said that she would request a refund oh and guess what they took £20 off my money for no reason I have emailed them to ask why .never seen anything like it because there is not a office and everything done online now there happy to take ur money but service is SHOCKINĜ .DO NOT USE THIS COMPANY EVER.
And don't reply with any excuses because the people that are running this company are shocking ..

12/11/2024

Mrs lorraine turner

5.00/5.00

"Helpful"

Always a pleasant, helpful , non judgmental response,
Pauline gave all info and advice necessary.

12/11/2024

Sandra Chipwaya

1.00/5.00

"Ordered lastnight"

Ordered lastnight, struggled to get assistance off chat box wanted to ask about delivery process and length and if my order had gone through. Called this morning was assisted on the phone was told it would only be confirmed by GP on Monday then to allow 2 days for dispatch and more time for delivery. Asked to cancel as I needed it earlier and was charged £20. For an order that I was told was still with the online team, meaning no work had gone into it. Really unhappy .

08/11/2024

Claire Llewellyn

5.00/5.00

"Would highly recommend this company"

Would highly recommend this company. Medication is dispatched within two days of the Doctor Approving your prescription they are really helpful with recipes with what food to eat when you’re on the injection and compared to some companies, the injection is cheaper

08/11/2024

Emma W

5.00/5.00

"The service I have received from Lesley…"

The service I have received from Lesley and the whole team has been second to none. I’ve lost a total of 12 kilos and I feel fabulous. This medication and support has given me a new lease on life with absolutely no side effects at all. I recommend Lesley and her team.

08/11/2024
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