"Trust Interparcel Australia, great cost and super efficient "

I contacted Interparcel Australia after having a dreadful experience with another company to send a parcel to the USA. I expected the same run around and was astounded with how easy Interparcel Australia is to deal with and, likewise, how easy they made it for the parcel to be picked up from our address and sent to America. Very good price to send it and have been able to track it every step of the way.

"Absolutely awful"

Absolutely awful. No communication, delays even after rebooking, no updates.

"Couriers not showing up on scheduled date"

Couriers not showing up on scheduled pick up dates and not being informed of a no show.
Thus waiting at home for a full day for nothing.

"Horrendous I waited over a week for my…"

Horrendous I waited over a week for my parcel to be picked up despite contacting them often I was told on three diff occasions it would be picked up it wasn’t bearing in mind I had to stay home for it to be picked up 9-5. Eventually they contacted me to tell me there was no record of me or my package and they would have to cancel and refund. Then the delivery driver finally showed up once it was cancelled and I couldn’t send it with him because it was cancelled!
Nightmare! Now I have to start again.

"Excellent Service"

Fast, efficient service

"Great service!"

Great service! Easy online process and couriers arrive on time! Interparcel is always my first choice!

"poor service and slow to UK"

i sent another parcel 10 days later and it is arriving at destination in the UK now whereas this order has not yet left Australia.

"Highly Recommend"

Customer service was great as I was experiencing problems(Murphy's Law) which were not caused by Interparcel. They promptly kept me informed at every juncture and offered a satisfactory resolution so that the parcel could be delivered from Sydney to Perth.I would highly recommend Interparcel because of the great customer service. The price was competitive and the tracking system was very good.

"Goods damaged on arrival and you now…"

Goods damaged on arrival and you now want to charge me extra.i require a breakdown of the costs.

"DHL to South African Postal service WTFork?"

Parcel i have sent AU1040672277 was never said that South african postal services would be involved. If i had known this i could have thrown the parcel away because they are the most useless thieving company in south africa (many years of past experiences with them