"Great service"

Great service, response times and followup. Courtney is a pleasure to deal with and always finds a solution

"Great service is provided by Sanirusi"

Great service is provided by Sanirusi

"Easy to contact and helpful in tracking…"

Easy to contact and helpful in tracking parcel

"The alacrity of Naomi's response to my…"

The alacrity of Naomi's response to my query about a delay in my shipment and the resolution of this issue.

"Very prompt, very helpful"

We have sent many many packages through Interparcel and the whole team have been very helpful! Tania, Draunivesi, Naomi provided constant updates for the packages that couldn't be delivered or needed redeliveries for us to inform receivers.

"I had an issue setting up my account"

I had an issue setting up my account, and Sani was brilliant at working through the processes and correcting the fault from his end. He was patient and very helpful. I intend to use Interparcel Australia for sending books around Australia as it is extremely cost efficient.

"Sanurai was able to update the platform…"

Sanurai was able to update the platform and i like his commitment to follow though.

"It's good to give your potential…"

It was really funny, the online service can answer easy questions but when it comes to key and urgent ones they disappeared from the chat channel. Maybe tell your customer even if you are working on their behalf and you have to keep them waiting for a while? Like before you go? Just let them know, it won't hurt you so much, right?

"Great customer service & delivery…"

Great customer service & delivery options.

"AVOID AVOID"

AVOID - DO NOT USE

Absolutely useless. Listen to the one start reviews and if you need a courier, choose any other one.

They didnt pick up my parcel and have ignored my emails to them.


THEY TOOK $450 EASILY ENOUGH AND NO REFUND!!!!