"Fast and Efficient Service"

I have recently used MEC via the health insurance provided by my employer. Responses have been quick and efficient and I have never had to chase anything up. Information given is clear and the team members I have dealt with have been very helpful. Part of my treatment could not be authorised at the time because it was booked after the policy renewal date so they said they would be in touch after the renewal with the authorisation. From experience this is something I thought I would have to chase up but the authorisation came through earlier than expected without having to do any follow up which was a breath of fresh air.

"Exceptional Service"

Exceptional service which makes dealing with insurances, extremely easy and hassle free. Friendly, convenient and helpful. I cannot thank MEC (specifically Nina) enough for their continued support! Always professional, polite and efficient.. 5 stars from me!

"Wow what great service"

Wow what great service, make you feel like you are the only claim they are dealing with. Really compassionate and knowledgeable team. cant speak highly enough, 5 star service.

"Great customer service - Highly recommended"

Great customer service, very friendly staff and super quick response time. Highly recommended. Special shout out to Nina who is always extremely helpful and polite.

"Just fantastic"

Just fantastic. Always helpful and a pleasure to deal with. Nina makes dealing with insurance a much easier process. She has been amazing.

"Highly Recommended"

I have had nothing but very positive experiences with MEC UK Ltd. They have always been very professional, prompt, diligent and polite in all my interactions with them, particularly Mandy. I would highly recommend them as a health insurance agency.

"Excellent (and compassionate!) service"

By its nature I have only ever accessed this service when I have had health worries and have therefore felt anxious, but Mandy Steadman has always been amazing at dealing with my enquiries and requests quickly, efficiently, and with care and compassion. I can't praise her highly enough. These things really matter when you're not feeling your best. Thank you, Mandy!

"I’m having a hand operation."

I’m having a hand operation for a second time & the proses I’m experiencing with you guys is second to none..
fast efficient & very helpful.
Having Fieona McKinsey for the entire proses is reassuring.
Not going from 1 department to another.

"Extremely satsfied"

Lisa was excellent and extremely helpful in resolving my issues.

"Panic averted"

I was in a bit of a panic about getting the authorisation I needed for a procedure taking place the next day but it took just one email for Mandy to sort everything out and what could have been a very stressful situation was dealt with in a friendly and professional manner. Thanks again, Mandy