"Mandy is very professional and…"

Mandy is very professional and efficient. Found me a consultant quickly and convenient for my work or home addresses. Very professional and diligent and has a personable approach.
Thank you again Mandy.

"Excellent Customer Service"

I have dealt with a few people at MEC, all of which have been extremely helpful, in particular Lisa who has gone above and beyond to ensure a satisfactory outcome to my request when i seemed to be getting nowhere myself. Excellent customer service.

"First Class"

Whenever I have had to phone MEC I have spoken to either Mandy or Fiona they have been so helpful, kind, informative and personable. I cannot thank them enough, sometimes the conversations can be difficult due to the nature of the health issue but they are so sensitive and keep the conversation light hearted yet professional. Amazing service.

"A clear and fast service"

A clear and fast service which allows me to attend an appointment the morning following my late afternoon call to MEC to request the authorisation

"Friendly, helpful and efficient."

Mandy and her colleagues were always really helpful and efficient and so friendly. They always replied to any emails I sent very quickly. Made a potentially complex process very straightforward.

"MEC - Nina Sets the Standard"

My point of contact, Nina, was really excellent. She was very clear and concise in what she needed from me and gave me very clear instructions for receiving help with claims. She was also very quick in helping me get clearance and, overall, was a real pleasure to deal with. She sets the standard for how customer service should be in my opinion.

"I am really pleased with the service…"

I am really pleased with the service offered by MEC with my medical claims. Especially Nina and Fiona are really helpful and going beyond to help us getting the right treatment.

"Great service from Nina"

Great service from Nina, really fast, attentive and efficient, would highly recommend

"Lisa was very quick"

Lisa was very quick, friendly but professional

"Excellent fast reliable service"

Excellent fast reliable service to sort out claims. The staff are very friendly, helpful and caring. I would highly recommend using them.