"They went out of business with our…"

They went out of business with our money. No tiles received!!!

"Paid but never received sample!"

Paid but never received sample. Went on line to contact British ceramic but site pulled down as had gone into administration! Still waiting for sample. Won't hold my breath!!!

"Item has never arrived"

Item has never arrived

"The company has ceased trading"

The company has ceased trading

"The administrator helped me so much"

The administrator was a star and helped me so so much when I was unable to get more tiles. it is sad that you went into administration.

"I have not received this order and I…"

I have not received this order and I understand they have gone into administration so I don't think I ever will... Luckily it was only a sample!

"Samples not received"

Samples not received. No-one answering the phone

"I've only made one purchase so far from…"

I've only made one purchase so far from British Ceramic Tile. It was for a supply of large format tiles for a wet room.
Good quality tiles at very affordable prices, promptly delivered and so far.....no breakages. All very splendid

"Awful delivery service and service in general"

Awful delivery service. Tried to contact them about it and it said there our of office was on as there offices are open Monday- Friday 8.30-5.30. But I messaged them on chat at 5. So it’s nice to see some people can doss around on a Friday. It said if they weren’t available on chat they would respond to my message over email. Over a week later and nothing. Would never order from this company again. Basically where is the customer service. Ohh there isn’t any.

"Why?you've gone bust"

Why?you've gone bust