"How to do things right"

Thank you Michelle for going the mile in all your help.Your positive attitude was really a joy, I wish all interactions with people were as easy as it was dealing with you. As someone who deals with customer problems both internal and external Michelle is a great example of how things should be done,

"Great customer service"

Great customer service! Knowledgeable and professional

"Thanks Michelle Wade great customer…"

Thanks Michelle Wade great customer service did everything I wanted them to do thank you for your help much appreciated

"The Tech Support representative was amazing!"

The Tech Support representative was amazing, if I can give 6 stars out of 5, I would! Thanks

"The E-Swipe rep"

The E-Swipe rep. took great care to ensure my issues were resolved. She followed up with me a few days later to make sure everything was sorted out, which it was.

"Absolutely fantastic"

Absolutely fantastic, was able to help resolve 3 different issues. Michelle did it with ease, friendly and supportive to talk to.

"Brianna was SO helpful and friendly."

Brianna was my agent and she was very helpful. She went above and beyond to make calls and make sure i got what i needed. She didn't stop until we had it all figured out :) Thank You Brianna!

"Competitive rates, good service"

Competitive rates. Customer service has always been quick and efficient.

"Brianna helpful and resourceful"

The customer service agent Brianna was very helpful and cared about my needs and requests. She was resourceful and solved my issue. Went out of her way every time we spoke and even got back to me days later to reconcile the problems I was having with fees and my credits.

"Cheerful & thorough service"

Normally, when I have to make calls on behalf of the charity I work for regarding billing and charges, those calls often feel like a hassle. Not this time! Michelle was cheerful and helpful to make sure we had things sorted out properly. She was a real pleasure to talk to. It took time, but I sensed a genuine interest in making sure we received the customer service we needed.