"I had called in regarding some questionable charges"

I had called in regarding some questionable fees and Michelle's able to help me out immediately. This was the first time ever, when dealing with card processing companies, that I didn't have to over explain myself in regards to what had happened or fight for some help. She also went over and beyond to help me out with what might be future issues and that I am grateful for. Thank you Michelle for answering the phone that day!

"Michelle was insightful and…"

Michelle was insightful and compassionate considering my business had suffered a break in.
She connected me to the sister companies to explain the situation.

"Change address and get a new shipping label!"

I had to change the address on my account because it was incorrect. Plus I needed a new sticker to return some equipment and I have been sent FedEx but we don’t have FedEx in our region so I needed to get a Purolator sticker sent and a wonderful lady name Michelle helped me out, she was awesome. She was easy to understand she was clear concise and got it done! Super friendly. I hope if I ever have to call in again that I get Michelle. Just in a short conversation I felt like I’ve known her for years.

"Michelle She was really great"

Michelle She was really great, handled my situation awesome I really appreciate her hardworking with eswip

"très déçu"

très déçu
1 vous avez beaucoup augmenter
2 deux paiement pas fait
3 pas rembourser les frais 500$ comme promis
4 difficile de vous rejoindre service en français
5 temps attendre très long au téléphone
6 je suis approchée par d autres compagnies qui charge moins cher ,merci

"She was really great"

She was really great, handled my situation awesome

"One stand up the most"

I called Eswipe to close my account on Feb. 28 but they closed Feb. 06 that is where nightmare started. I called 6 or 7 customer service at Eswipe and Elavon to re-activate my account. CS at ES told me talk to EL and CS at EL told me talk ES and finally ES CS said "it will be activated tomorrow, nothing happened next day. I called another ES CS and was told "It will be activated tomorrow possibly within few hours". Nothing happened next day. I was so frustrated but called ES CS again, thanks God Michelle took my call this time, she not only listened but acted and coordinated with Elavon. After 20 minutes I talked to Michelle our debit terminal was in action. Thanks Michelle we really appreciate your professional action. Y2 cafe

"We have used swipe for over 4 years"

We have used swipe for over 4 years, e swipe was able to bring down our fees to under a competitors plan offer.

"Kishan Pooran was a great help with his…"

Kishan Pooran was a great help with his excellent customer service!

"Follow up on account questions"

I was concerned about some service charges and requested information. Although follow up took a while, Michelle came through and my question was clarified with everything in order.
Thank you…