Sotel GmbH

High-Tech Tools and Innovations
badge Company profile claimed
810 reviews
Overall Rating
Customer Reviews about

Sotel GmbH

Write a review about sotel.de
Show Reviews

S saunders

5.00/5.00

"BALLISTOL range."

As the BALLISTOL range of oils is hard to get in the UK, without paying a vast amount for delivery, I tried Sotel GmbH of Germany, they were very good at keeping me informed about the delivery, postage was good and not expensive very fair, a friendly and helpful company with great
Products, trustworthy service and good prices. I would recommend them.

01/04/2025

Ernst ter Horst

5.00/5.00

"Outstanding price and outstanding…"

Outstanding price and outstanding service with a personal touch - thank you - and better value than Amazon! Very happy

31/03/2025

Mikegreen

5.00/5.00

"Great experience start to finish"

Great experience start to finish. Had exactly what I wanted at the right price. Good comms and quick delivery. Even better considering this was from Germany. A lot of UK companies should take note.

31/03/2025

Bridgid Joy

1.00/5.00

"AVOID AVOID AVOID Sotel Electronics"

Standing by my review. It's all true - this is why Amazon refunded me when Sotel refused to, despite selling a broken item. They do not like my truthful review, so their response insists I didn't know how to use the Nespresso machine. Lame!
Do not buy from Sotel Electronics. While Nespresso products are excellent, the seller SOTEL is abysmal. My machine arrived broken, with buttons that did not work properly, and it has taken THREE MONTHS to get my money back. When pressing the button to start making a coffee, the water kept pouring continuously. I requested a refund in the usual way and SOTEL agreed to a return by Evri. However, the company sent a label with no QR code. When the label was refused at the Post Office, I contacted Sotel asking for the correct label. Their response was "just re-programe the buttons on the coffee machine". After several emails to the company and no response, Amazon took over and told me to post the item at my own cost from the UK to Sotel in Germany, so that Amazon itself could refund the cost of the machine plus the £47 postage throgh the Amazon A To Z Return process. As soon as Sotel received the returned item, they provided the correct label with QR code which they had previously refused to send. This triggered Amazon to cancel my A to Z Return, as Sotel was now saying they had provided the right label for me to return the item, even though they waited until AFTER they had received the coffee machine back from me at my own cost! Finally, three months later, I have received my refund from Amazon for the broken coffee machine and international postage. I would reactive a ZERO STAR review for Sotel Electronics if this were possible.

23/03/2025

DR

5.00/5.00

"Ware erwartungsgemäß tadellos"

Ware erwartungsgemäß tadellos. Versand und Kostentransparenz sehr gut.

12/03/2025

Markus Mustermann

5.00/5.00

"Auch ins Ausland pünktliche Lieferung (Spanien/Andalusien)"

Eine der wenigen Firmen, die auch ins Ausland versenden ! Daher für eine pünktliche Auslieferung
nach Andalusien/Spanien alle 5 Sterne

05/03/2025

Tasos P.

5.00/5.00

"Trustfully Company"

We purchased two toners for my company's copier not long ago, as I couldn't find them anywhere. They arrived well-packaged and within a reasonable time. I recommend them.

05/03/2025

DANIEL ALVAREZ IRUSTA

5.00/5.00

"Todo correcto. Servicio rápido y precio competitivo"

Fácil de comprar, precios competitivos y servicio de envío rápido y eficiente. El producto, una pinza vatimetrica HT9023, corresponde con su descripción. Todo correcto.

03/03/2025

Xx

5.00/5.00

"Straight forward to use and good service."

The web site is straightforward. The good arrived as described and on time. A good experience; well use them again.

03/03/2025

William

5.00/5.00

"Ordered and arrived no bother"

Ordered and arrived no bother.
Positive experience.
Thank you

03/03/2025
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved