"I was impressed by the speed at which…"

I was impressed by the speed at which my order arrived.

"UPDATED: Great Looking Grill, but Broke During First Use"

Went to two stars since I rec'd return lable finally.
STILL, have asked "what next?" No answer. No idea when I get a working grill that will cook more than half a steak. Looked nice out of the box, no damage...all was well...until I used it the first time. Watched all the videos, super easy setup, good videos. However; The raising mechanism for the grate seemed a bit floppy but what do I know? I put the steak on it, and when I went to raise it, POP, and then only the left side goes up and the right side stays put. The grate was crooked out of the box, per my wife...guess I should have listened.

"I ussualy do not make reviews on…"

I ussualy do not make reviews on products i buy but I was so dissapinted that had to. I have two Otto grills made in Germany. I decided to change and use a USA made grill to support the USA. Schwank does not cook as good. if you try to just brown (crisp out side) the meat an leave it rear inside is impossible. to make it crisp it will also cook inside

"The cabinet is bad but the grill is good"

The grill is good, but assembling the cabinet was unexpectedly difficult. It took four hours, and many of the parts were damaged. The instructions are poorly written. I will return the cabinet for a full refund, but now I am required to disassemble, box and ship the cabinet back. I am facing another 2 or 3 hours of wasted time. Not happy.

"Easy ordering"

Easy ordering, but no word when grill will be shipped

"Schwank customer service was amazing…"

Schwank customer service was amazing and responsive. The grill works great, and the quality of my steaks have improved substantially.

"Great Company ! Answered all my questions! "

I sent a message on Instagram and they got back to me right away,answered all my questions ,very friendly! I ordered my grill right after that,and I can't wait to cook up a nice juicy steak!

"My Son fixed my wife & I a fillet on a…"

My Son fixed my wife & I a fillet on a Schwank , unbelievable. Best steak I ever had . Perfectly seared ,
& medium rare . I’am waiting to get mine , My neighbors are also excited. Waiting for a steak grilled on a Schwank .

"Unit was received with a dented back"

Unit was received with a dented back. I was not able to get the drawer in due to the dent. There was not visible damage to the box so the unit was packed dented. I'm awaiting response as to what will be done to rectify.

"the purchase was very easy thank you"

the purchase was very easy thank you