"I placed an order and it said there was…"

I placed an order and it said there was 2 items left in stock and then the next day it was cancelled without warning or explanation. Would not order from them again.

"Great customer support"

After purchasing my kayak, I called support to ask about delivery date. Raj provided me with clear guidance on tracking my order. I enjoyed his polite manners and patient attention to my questions. I would highly recommend Recreation Outfitters for purchasing your kayak or other products.

"Very top top top top top"

Very top top top top top

"Replacement parts"

Customer service by Raj was great. Due to some confusion on the part of myself and the company replacement parts were sent to a previously used address. I was not able to recover the parts from the contractor who is now out of business. Raj was able to work with the warehouse to get the parts reordered and shipped quickly at no cost to me. As the heaters had been moved to another location since the originally order he followed up to assure the parts went to the correct location and continued to follow up until they were received. Can't say enough how much I appreciated his constant communication, it was outstanding!

"Everything that I ordered arrived ok…"

Everything that I ordered arrived ok but when I tried to return one piece their customer service ghosted me

"A wonderful employee"

Ray is most helpful

"Livin' the dream!"

For so long I've wanted a real rabbit throw for my living room. Picture this: a snowy winter evening curled up with a good book, and snuggled in this warm wrap.
Just a few days before Christmas, I saw the perfect rabbit throw, and on sale. So I called the information line, speaking with Raj who answered all my questions. Not AI, but a human specialist here who spoke to me and helped me through the process of making the purchase. And he did his very best to deliver by Christmas. This was amazing!

dw

"FANTASTIC RAJ !!!!"

Raj was a fantastic customer service representative. Answered all my questions. Gave me additional information about the product I purchased. Raj was polite and patient. Knowledgeable and kind. Great example of customer service.

"The site was easy to navigate"

The site was easy to navigate. It took a bit to remove the insurance coverage.

"I needed to confirm that the item was in stock "

I needed to confirm that the item was in stock before I ordered so I would have it in time for the holidays - I was lucky enough to get Raj and he was fantastic - he actually had me wait to order until he could confirm that the high demand item was in stock - I can't thank him enough for all of his help in making my grandson's Christmas a great one!