"They are SHAMELESS"

They are SHAMELESS. THEY SUSPEND YOUR ACCOUNT WITHOUT NOTICE, THEY LEAVE YOU WITHOUT THE MONEY YOU HAD IN YOUR ACCOUNT AND THEY TELL YOU THAT IT IS A STANDARD PROCEDURE AND THEY KEEP YOUR MONEY FOR 15 DAYS. OR MORE.

"Soldi buttati dalla finestra.... :-("

Avevo comprato 23.000 Token in prevendita anni fa....Pagate circa 300 euro...a distanza di anni mi ritrovo un controvalore di 2 euro...una vergogna mille chiacchiere e progetti per questa che doveva essere la banca della nuova era.....tutta fuffa....leggendo nei forum c'è gente che hanno perso molto di più....vergogna!!!!!!!

"Final Notice: Immediate Refund of 1300+ Euros Regarding historic payments [#522388]"

Subject: Final Notice: Immediate Refund of 1300+ Euros Regarding historic payments [#522388]

Dear Bankera ,

It has been over three months since I requested the refund of the 1300+ euros that you have taken from me. Not only have I not received my money, but your responses have been inadequate and repetitive, demonstrating a complete lack of respect for your customers.

I want to inform you that I have already filed a complaint with the financial police and the police itself, and thorough investigations into your conduct are underway. Additionally, I have initiated preliminary legal actions against you with my private lawyers.

Therefore, I urge you to take this communication seriously. I intend to proceed with further legal actions if I do not receive a clear and satisfactory response within 7 days from the date of this email.

I sincerely hope you can resolve this situation before it is too late.

"Bankera Funds Blocked: €1800 Transfer Issue"

On October 10, I attempted to transfer €1,800 from my Bankera account to a corporate account within the European Union. Unfortunately, this transaction was blocked by Bankera, and they requested documentation and explanations from me.

I promptly provided all the requested documents and explanations, and I followed up multiple times with their support team. Recently, they asked for additional documents regarding my source of income, which I also sent to them via email. However, I have not received any response. The only feedback I have repeatedly received from their support team is the generic statement: “Please wait, we are reviewing your case.” If these reviews were conducted by carrier pigeons, they would have been completed by now.

I am writing this message with €1,800 of my funds locked and my account, which holds approximately €100, also suspended. Despite my repeated inquiries, I have received no resolution or meaningful response from them.

Their support team is extremely weak, offering nothing but repetitive automated messages, and they have made my life incredibly difficult. It is unclear which financial authority has licensed them or how they are even allowed to operate.

I am still pursuing this matter, but no one on their support team is providing me with a proper response.

All I wanted was to transfer €1,800 from my own account to another, which is not something that should be flagged as a risk since it merely involves moving funds out.

"Avoid SpectroCoin and Bankera If You're Outside the EU"

If you're based outside the EU, whether for business or personal accounts, stay away from SpectroCoin and Bankera—both are essentially the same company. Even after verifying your account, they will make your life incredibly difficult.

Initially, everything seems fine for a couple of months, but the moment you receive an amount over €1,000, they will request additional documents, which is understandable. However, they will restrict your account until the issue is "resolved." The problem is, that resolution never happens.

Their response to any inquiry is always the same:
"Apologies for the delay, we are currently dealing with a heavy influx of clients and trying our best to review and reply to everyone as quickly as possible. As soon as the department reviews your application you will receive an email notification. Thank you for your patience!"

This endless cycle of excuses means your funds remain locked indefinitely. It's incredibly frustrating and unprofessional.

Save yourself the headache and choose a more reliable provider. SpectroCoin and Bankera are not worth the risk.

"Refund of Money was sent to a closed bank account"

hi bankera team
i know that my account was closed
but i have a issue now.
my client have sent me 500€ to my IBAN that finish with number 25031.
my client don't know that my account was blocked or closed.
can you please transfer this refund to my external account IBAN.

i have email you too at contact at bankera.com and helpdesk at bankera.com also with carolina support ticket.

thank you

"Sigo teniendo el dinero bloqueado"

Sigo teniendo el dinero bloqueado. 10mil y ha pasado 40 días. Sigo sin recibir respuesta y ya están denunciados en la OCU

"Good account bank"

Good account bank

"Good customer experience "

Update :

I was using Bankera during all the last…
I was using Bankera during all the last year so they decided to give me a gift on 25 December date from what my account was restricted, for over than 3 months now!
No answer given to my lastest email sent 47 days ago and also they can’t give a time frame on when this will be fixed.
I advise you to stay away for this company who don’t respect their customer.



Hello,
I’m using Bankera since April 24.
Receiving and sending multiple transfers with PayPal, with regulated sport betting websites and with crypto exchanges, sometimes to/from Friends or Family members.
Never got a problem and i think that is about that this neobank really takes the time with KYC and ask you different questions when opening the account but keeps you in peace later.
I think that it’s smart to really know the customer use from the beginning then let him in peace. That’s wise (from wisdom) and not like wise (transfer) that asked for proof of income 3 minutes after making a deposit of 20 to activate the account.

They also do not prohibit transactions with crypto exchanges or gambling sites.

I’m typing this after a chat with Adele the girl that answered my questions.

I recommend Bankera

"They are fraudulent and suspicious…"

They are fraudulent and suspicious company. They asked me during the opening of my personal account, particular details of my us company. Some documents are not allowed to forward from US Gov! Hoping this Lithuanian company has been managing by European Operators!