"BS checkout process just nailed me for…"

BS checkout process just nailed me for a fee without any checkout steps or listed cost for renewal!! Lame

"Support here is a total joke"

Support here is a total joke. Currently all my web sites (12) have been offline for over 12 hours. I have business hosting service. youre 99.9% uptime guarantee on your web site is worthless. Customer support dont seem to have any clue what is happening and your corporate staff are not answering or returning customers phone calls. With this level of customer support you dont deserve to have any customers.

"Rebel is a great service!"

Rebel is easy and you actually get a response when enquiring about a product or service. The prices are good and easy to use. Tx Rebel for the great customer service!

"The team members that I dealt with at…"

The team members that I dealt with at Rebel were so very helpful, professional and got back to me very quickly to resolve my issues.
Thank you very much!

Joan

"always helpful and clear in their…"

always helpful and clear in their communications. If I need personalized assistance, they are available quickly in my experience - minimal wait times. Expanding services are good to see.

"Listed support hours are not accurate"

Listed support hours are not accurate. Expect no support - phone asks to leave a message, chat does not function despite being within hours listed when we purchased service (and still showing on their website).

Would not use for any business purposes -

"Excellent support by phone"

Excellent support by phone

"I tried to register .org domain but…"

I tried to register .org domain but they charged 1 us dollar from my credid card and they blocked myaccount and I cant able to do nothing until I verify my identity(they ask selfie, goverment documents etc). any other sites dont do that.

"Prices are ok but the tools kind of…"

Prices are ok but the tools kind of suck.

"I used to love Rebel but as of late"

I used to love Rebel but as of late, they lost a domain from a few purchased, and it didn't show up on my account, but I was charged for it. Eventually they found it and added it to my profile of other domains. I have also noticed overcharging on domain purchases, and additional hidden fees. Unless you check your invoice carefully, these will slip through, and if you catch them, you have to wait weeks for your money to be returned to your credit card. Support is always busy during the daytime of office hours. They have dropped their service levels big time recently...I'm looking for alternative domain registrars now...