"I couldn't access my digital cards…"

I couldn't access my digital cards because the wrong email inputted. They added the money that was deducted to one card and returned money from the other. All correspondence was clear and they got back quickly

"How customer care should work"

My case was dealt with in a very professional and prompt manner by Emma from Customer Service.

"Very quick efficient feedback and help…"

Very quick efficient feedback and help from customer service .

"Quick resolution"

Quick resolution

"5/5 Customer Service"

5/5 Customer Service.

Emma was a pleasure to deal with and resolved my issue within two email.

"Fast Customer Service"

I had an issue purchasing the digital card and the customer service team replied within the hour. Super fast and sorted my issue in no time. I have never had service this quick and I am grateful. Emma was fantastic. Thank you Emma!

"Ripping people off"

Got a card from my employer and misplaced while out shopping I have the letter that same with it and customer service said if I don’t have the physical card number it’s no good so they keep the €100 asked could I make a complaint was told they don’t have a complaints policy !! Win win for all4one not for the customers

"Difficulty with trying to log in to my account - myown fault."

I am an older person who had great difficulty trying to log in tomy account and asked if it were possible for me to have a card or one that I could print out myself. I know nothing whatever abouts aps. However, your great staff have arranged for this old person to have a gift card in the post very soon. Mighty pleased. Thank you to all the staff for their help. Maureen Cusack

"Issue was closed off without being…"

Issue was closed off without being resolved

"Query resolved quickly"

I dealt with Emma over email and was delighted she resolved my query and in such a quick turnaround time, really appreciate this great customer service, thank you Emma