"Nasima"

Gave are really good advice on the shoes and helped us get the right sizes

"The staff are great"

The staff are great. We saw Gabby on our last visit. She was very kind with my daughter and listened to what my daughter was saying, not just talking over her to the parent as some people do.

"Daughter’s first pair of shoes! "

Called in to get our daughter her first pair of shoes. Cara who we dealt with could not of been more helpful. She was thoughtful, knowledgeable and kind! Took time to ask us about our daughter and helped us pick the right shoes. She also took a family picture for us to mark the occasion. We will definitely be back. Cara is a credit to the store! The other staff member on was also really nice and got involved in the conversation even though she wasn’t directly dealing with us which was nice! In this day and age it’s still nice to have a human interaction!

"Joseph was excellent and looked after…"

Joseph was excellent and looked after us.

"When i Returned the shoe wrong size she…"

When i Returned the shoe wrong size she was very great and she nice friendly that why i give Bharti D 100% For very great service and she was very Fantastic and i got the right size and i was great excellent if you are very happy i am very happy too so keep the good work on the clarks company get 100% for great staff teams working at brent cross shopping centre okay so keep it up to get the same again okay ?

"Nina served us in the Clarks store in…"

Nina served us in the Clarks store in Birmingham City Centre. She was excellent in taking time to sort out the type of shoe I wanted. Nothing appeared to be too much trouble. I am exceedingly pleased with the shoes I purchased.

"excellent service "

i was greeted by a young man who felt happy to be at work, his name was alex and he was really professional and helped me with all my enquiries. i definitely recommend this company to anyone

"Ashoka at grafton street,very helpful…"

Ashoka at grafton street,very helpful and great polite service,great experience and the best service I have received,

"Great service"

Great service! Ash helped me so much! I was in a hurry and it took me minimum time to choose and buy what I wanted.

"Bad treatment for the elderly"

Dear Support, You keep asking me to goto clarks contact-us with my concern, which i have done and two weeks later no response yet you sent me a email saying Your request (760406) has been received and is being reviewed by our support staff. Yet nothing
Responding the the support below, just like the redness of your staff instore, your online support is the same, 2 weeks later and you do not respond, shows what type of company you are Dear Support, i took my elderly mother to the store in Putney 17 03 2025 and asked for her feet to be measured (size 3 and wide) the lady brought out out size 4.5 and in store my mum put shoes on and said they where okay, we left with her wearing them but after a couple of hours she complained her feet where hurting and when we took them off you could see they where too tight around ankles. We took them back into the store for either an exchange or a refund but the store manager refused. I think it is quite awful that this is the way elderly and someone with alzheimers is treated and at £80 a go