"Becca was fantastic from the minute i…"

Becca was fantastic from the minute i walked in to completing my purchase

"Grantham Clarks"

Excellent customer service as usual at my local grantham clarks. Lovely friendly staff. Manager HELEN measured and fitted my 1 year olds doodles where we had a choice of a few to chose from. Very happy with our service!!

"Sunit Manager at Bedford Branch…"

Sunit Manager at Bedford Branch interchange retail park was great with my mum today. Helped me guide her into the store and through choosing some new trainers that suited her needs Really appreciate your help as does my mum Thanku we will be back 😊

"i visited the plymouth store to buy a…"

i visited the plymouth store to buy a new pair of shoes and was helped by a lady called sammy. she was nice and polite and helped with my shoes. she asked me if i wanted to look after them by buying some spray to help protect them. i said no thanks as i already have some. less than 2 minutes later she asked if i wanted some rain and stain protector to go with the shoes. again i said no thanks. before going to the till to pay she asked me a third time if i wanted any polish or protector spray. again i said no thanks. when we finally got to the till she them pulled out a bottle of the protector spray and said this is what i should use to protect the shoes. four times she asked me to buy something i didnt want. i dont mind being told about how to care for my new shoes but after saying i already had some that should be enough. i havent written a review before but this left me really annoyed and took away some of my happiness of finding a comfortable pair of new shoes. i just found it to be very aggressive and pushy. i don't know if i will go back as i really dont want to go through it again.

"Quick"

Quick, Easy and Friendly service from Sienna

"Really helpful"

Stacie was really helpful and made it very easy buying my daughters first pair of shoes - not just with finding the best fit, but also the best colour to go with everything!

"Really great experience buying shoes…"

Really great experience buying shoes for my 3 year old in the Belfast city centre store.
As we entered, my son loudly said he was “excited and nervous” about getting his feet measured. Angela came out, introduced herself to him and explained everything she was going to do. He had a great time, and even hugged her as we left.
Quality customer service - thanks!!

"My son's buckle snapped off his shoe 4…"

My son's buckle snapped off his shoe 4 months after purchase and I took the shoes back in to store to see if they could be fixed. As they could not be fixed, the ladies in the store kindly replaced the shoes for him. I always find the store welcoming and on this occasion I felt they went above and beyond to help me.

"Excellent"

Excellent, helpful, friendly and kind service from Jurpito (?) at the Bedford branch.

"Excellent customer service "

Maria and Tim at Clarks Exeter High St were very attentive and helped get exactly the right fit of shoes for me. Great customer service. Happy customer