"Not sure about being charged to return…"

Not sure about being charged to return shoes online...how do you know if they will fit, etc??
All retaillers should be offering free online returns in 2022!??

"We visited the branch at Rushden Lakes"

We visited the branch at Rushden Lakes. To be honest I can't fault the staff etc but be warned...shop around. I paid £30 more for the trainers I purchased and paid nearly double for the converse my daughter wanted and that was with a discount applied. We were told that the price rose from size 4 onwards as considered adult...that's fine but my daughter had a 3.5 and we were charged double the price we could have bought them online for at JD sports or House of Fraser. Lesson learned for us, so just shop around would be my advice. If you see something you like in there then look for it online to do a price comparison.

"Horrible customer service"

I got pair of boots of their own brand as a xmast present. After 4 times
Of wore then the sole of one of the just broke i half . Boots were faulty obs , they dont wanna exchange the boots or give me money back . So they are selling faulty products and you have to keep it. Horrible customer service

"Just from Shuh Romford"

Just from Shuh Romford. Huge thank you to Georgia! Absolutely lovely person providing Absolutely lovely service!

"Ladies Timberland walking boots"

Ladies Timberland walking boots
Excellent value for money, Quick delivery. I can’t fault this company. I would recommend and I will purchase again.
Thank you!

"I will never buy from Schuh again"

I would give this review no stars if I could. I will never buy from Schuh again. The boots I was sold caused a rash all over my daughters body starting from the bottom of her legs were the boots touched her skin up to her face. I sent the boots back & Schuh refused to give a refund saying I need to get my daughter tested for allergies as their boots are fine. I have sent 3 emails of complaint with no response. She has never had an allergic reaction to anything, ever.

"Absolutely amazing service"

Absolutely amazing service, and decent product. Delivered next day for free. Thank you

"Nice shoes, Garbage courier"

I bought a pair of boots as a Valentine's present and they arrived looking like the courier had played football with it. Can't give it as a present.

"Dr Martin black and stars toddler boots"

My grand daughter loves her new Dr Martin black patent with stars boots. Size 7 toddler.
Everyday she wants to wear them. They must be comfortable.

"Eleanor"

A lovely girl names Elenor, served me today at the Cardiff store! Eleanor as well as being extremely helpful, she was also really kind and polite as well! Elenor is a credit to your company!