"Excellent product excellent service"

Excellent product excellent service

"This company really helped me out when…"

This company really helped me out when I was in a bind and short materials to finish a job. They shipped what I needed right away and have outstanding service. I would highly recommend them and use them again.

"Worked great"

Worked great

"System Working Good"

All components were received, system working very good.

"Electrical problem during Installation"

Electrical problems with installation. The connectors for the 8 gauge wires are too small. The leads on the electrical line sets are too short from the connector. Electrical leads from the line sets have protection that will not cover the connection.

"Very helpful sales"

I searched for a long time to find the best deal on the internet for a Mr Cool system. I needed three units for my home and found the 36 K unit that would accommodate up to four minis. Cool- minisplits website beat everyone on price which made me think it was a sketchy website. But I called and found out that they are very reliable. I made my purchase within 5 minutes, quick and easy. They even split my invoice so that I could pay from two different accounts. Items shipped out quickly and arrived in good condition. I highly recommend this company for purchasing mini splits.

"Great Service"

Purchase went without a problem and all my questions were answered without delay. I was notified when the unit shipped. A quick call got me all the information I needed to manage the delivery. Thank You

"Piece of 'Cake'"

The process was very simple. I already had a good idea of my requirements and the rep on the phone was helpful with confirming that. I have not installed the system yet, but I've studied the installation instructions and made all the measurements. I'm amazed at how straightforward the process is. Should be fun, and I'll save a lot of money.

"Mr. Cool as a DIY project"

I was very interested in the DIY portion of the product. It was involved, but I'm fairly handy and found it very doable and everything works fine.

You can't beat "free", but somehow a red and pink hat does not exude a "Mr. Cool" kind of vibe.

"A good experience with cool mini…"

A good experience with cool mini splits. At first they shipped the wrong air handlers because they were out of the ceiling cassettes even though I had called and asked specifically if in stock and they said yes, but that happens and the warehouse had not updated their inventory. They fixed the problem real quick and got the air handlers I needed and apologized and I was able to get my job done on time. So, worked out great. They were really helpful in everything and had great customer service.