"Supplies rare models rapidly"

General lamps is one of the few suppliers of the light bulbs. It’s a straightforward website to use and delivery was quicker than anticipated.

"Really really poor service!"

Order was placed and payment taken. No contact or delivery for 2 weeks so chased the order. They didn't reply to this chase for 6 days. Half order in stock half no idea when will be in stock. If i hadn't of chased they would have never told me this. Asked to send stock items, they didn't reply or send them. Chased again 7 days later. Finally posted stock items a month after original order! Asked for refund for out of stock items. Had to chase refund 12 days later, finally refunded a month and a half after placing the order.
Communication is terrible.
I would avoid buying from this company!!

"Helpful"

General Lamps were very helpful when I rang with an enquiry about the bulbs I wanted and delivery was very prompt.

"Excellent company to deal with."

Excellent company to deal with.
Service very good with a large selection of lamps to choose from.

"Lights delivered in timely fashion and…"

Lights delivered in timely fashion and product was of quality

Job well done. No complaints here.

"Led tubes"

3 led tubes were bought as diret replacements for flourescents. They arrived well packed but one was still broken on arrival. This has been replaced. Good products and good service.

"Return cost "

Ha to return lamp too small . Cost more in postage to deliver and return.

"Annoying company "

constant emails about reviewing, All my ads are now this website. Lights are all okay.

"This is the worst website and company I…"

This is the worst website and company I have ever encountered, with absolutely no service. I ordered seven light bulbs, but one was not shipped. I sent an email and received what seemed like an automated reply. Nearly two weeks later, it still hadn't been shipped. I emailed again, but there was no response—no emails, no shipping updates. After 18 days, I finally received my order, but one item was missing. There was no apology or explanation. Now I have to email them again to ask about it. I urgently needed my items, and this has wasted a lot of my time.

"delivered on time at a reasonable price."

delivered on time at a reasonable price.