John Doe Carpets and Furniture Ltd

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971 reviews
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Customer Reviews about

John Doe Carpets and Furniture Ltd

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Simon Morley

5.00/5.00

"Great personal advice and support…"

The advice and support I received from Bobby on fixing a sofa was outstanding. His instructions were clear and easy to follow and as a result, I achieved what I needed to do swiftly!
Bobby was upbeat, positive and a great advert for service provided by John Doe - beyond sales!

19/02/2025

Mr Roger Hodson

5.00/5.00

"From ordering to storing the furniture…"

From ordering to storing the furniture whilst we were away to delivery and set up by Scott and Simon the whole experience has been a positive one. Plenty of patience whilst we decided what we wanted the offer of storage to facilitate us being away was gratefully accepted, and now we can use and enjoy our new table and chairs.

19/02/2025

Colin Haymes

5.00/5.00

"Furniture purchase and delivery horoughly good experience from sales…"

A thoroughly good experience from sales (Susan) to today's delivery from Simon and Scott.

More furniture to come as it arrives in stock, but very pleased so far.

19/02/2025

sophie wiles

5.00/5.00

"One of the best customer service…"

One of the best customer service around- nothing is too much trouble. They go above and beyond- extremely helpful and supportive
Thank you Josh for you helping cannot thank you enough
Huge thanks
And will be returning soon

18/02/2025

Dave Reardon

5.00/5.00

"WHOLE JOHN DOE EXPERIENCE "

Experience in the showroom was excellent couldn’t fault Tina , knows her products and was just delightful , Simon and Scott were also great , they delivered the suite and went above and beyond very punctual and so polite , cleared everything away nothing was too much trouble . Excellent experience all round would highly recommend using JOHN DOES OF DISS

17/02/2025

Local from Norwich

4.00/5.00

"Check Boxed Items before taking home"

We ordered 4 chairs for collection from their warehouse. Friendly staff who seemed eager to help and had time to chat. Disappointed on opening up boxes of furniture to discover items broken. Luckily with items in stock these could be replaced / fixed. If you’re collecting items I would recommend checking the items before you unpack at home to avoid any disappointment. In our case the boxes were not damaged, so the items would have been packed in a damaged state. Other than that, a great store with some lovely items of furniture and furnishings.

17/02/2025

Scott

5.00/5.00

"Great service as always"

Great service as always! We'll be back soon 😁

17/02/2025

Katie Allen

5.00/5.00

"Customer service above and beyond "

We went along to buy a rug on Sunday 16th February. John Doe have a great selection of rugs and it actually took us ages to make a decision! The staff were patient, friendly and not at all pushy. We did buy a rug and also some ceiling lights on the spur of the moment. As these lights needed dismantling from the display, and couldn’t be done straight away, the very nice lady who served us said she would drop them down to our house when she finished work (as we lived quite close to her). Now that’s what we would call fantastic customer service!!

16/02/2025

J. Baber

5.00/5.00

"The sales man was very helpful and went…"

The sales man was very helpful and went out of his way to help

14/02/2025

Robin Howard

5.00/5.00

"Excellent delivery from Simon and Scott…"

Excellent delivery from Simon and Scott , top marks to all at John Doe

13/02/2025
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