"Easy to book"

Easy to book, short wait time for appointment. Called on time and was friendly and helpful.

"Avoir un rdv c est bien mais si le…"

Avoir un rdv c est bien mais si le généraliste oublie de vous envoyer les ordonnances c est pénible car aucun moyen de le joindre.
Rdv à 11h et à 15h toujours rien.
J ai contacté livi qui dit envoyer un message au médecin mais aucun effet.
Consultation payée mais rien derrière. C est plutôt ennuyeux

"Good substitute for seeing your own doctor "

I've used Livi a couple of times for video doctors appointments, since it's almost impossible to get an appointment at my own surgery, and I've been happy with the results.
Obviously it's not as good as a 'face to face' consultation, but mostly the Livi doctors have been able to diagnose what's wrong with me, and prescribe some medication to overcome the issue.
My only issue is that, if you elect to go on the stand by 'see a doctor as soon as possible' list, the waiting time can vary significantly from minute (e.g. from 17 minutes to 3 hours, then back to 2 hours, then 40 minutes, etc). Makes it hard to plan your day around that.

"Professional supportive doctor "

Very happy with this service. After a wait of a week for appointment with own surgery.
Waited in queue, first thing in the morning seen within 20 mins.
Professional and supportive doctor, proscribed medication. Advice follow up with own doctor. Did not feel I was a nuisance, treatment started and I have peace of mind. Thank you.

"Happy with the service "

I decided to go on the wait for a space appointment (approx 45 mins) was kept informed where I was in the cue and sure enough after 45 mins got a video appointment with a friendly doctor who listened to my concerns viewed my problem advised me and arrange a prescription. Happy with the service I received.

"Poor experience "

I was advised to use Livi by my GP surgery, who were unable to offer me an appointment. Booking an appointment through the app was easy, but unfortunately nothing else was! My appointment was scheduled for 13:50, but after waiting over an hour I was sent a message saying that due to a ‘service gap’ no GP would be available until 16:00 and I would then have to be placed in a queue. I finally received a call at 17:10 but the GP cancelled the call within two minutes due to their connection being so poor. I then spent over 45 minutes on hold to Livi‘s helpline being told they‘re a ‘bit busy’ - so am I! Really poor service all round and this shouldn’t be promoted as an alternative to seeing your own GP.

"Appointments in your own time"

The availability of the appointments, friendly doctors who listen to you. The already have an idea about your problem. You are in the comfort of your home ,don't have to miss work highly recommended it.

"Was able to speak to the Dr on line directly instead of waiting for 1 week for appointment n on top of wait for half an hrs to get connected "

Was able to speak to the Dr

"Great Service"

Can never get in at my GP so used Livi. Great doctors and as an ongoing issue I got to speak with the same doctor and was heard

"I had a very good experience."

I had a very good experience.
The GP was very kind and helpful and I felt very grateful for the opportunity to talk with her.
This is the second time I have used the service and I am most impressed with it. Thank you.