"Back to one star"

Back to one star - still no update from Kim Murray to any of my emails, and no response on here either. I am honestly stumped about how a company like Haart can have such abysmal customer service.

"Georgina Hammon"

I am new in the UK, and it will be my first time to rent here. I got assisted by Georgina Hammon, she has been patient with me as i didn't know a lot of things with the whole process of renting, she assisted me wholeheartedly. I got the best professional service from her. Georgina, please continue serving people with that love my dear. thanx a million times.

"Jacob Speed helpful"

Jacob Speed was very helpful and gave excellent advice regarding one of my tenancies.

"Haart lost my property keys "

Haart lost my property keys and then repeatedly made excusing, blaming tenants and to date failing to provide any information, even though one of their Directors Natalie Giles and Shakeerah Chowdhary Bell discussed the keys being collected. Both are now being dishonest and avoiding providing any details how the keys were lost. The only way to expose Haart of their breach of contract and their lies was to request information from Haart under the Data protection and finally after reviewing the correspondence/data received, it is evident that 2 key sets were given to Andrea Costa in June 2023 and 1 key set given in May 2023, initially for viewings. Andrea Costa continues to lie and blame the tenants but how can he deny his own written emails? Andrea Costa is an extremely unprofessional and dishonest individual & Haart have continued to display complete unprofessionalism and have a complete biased Complaints Process where Haart is always right and it is always the landlord and Tenants who are wrong. To date still trying to get my set of keys back. Complete Sham of an organisation!

"haart Stevenage - a must for your property sale!"

We have experienced an excellent service from haart's Stevenage branch, having used them for the sale of our property.

From Andrew Rogers initial meetings explaining how they would market the property, taking excellent photos and placing it online on all the key sales portals. To Marley Hamilton and Gemma Allen brilliantly handling all viewings and negotiations for the sale. And through to Adam Smith overseeing the final sale progression and ensuring we got over the line in our required timeframe and ensuring that the conveyancing solicitors involved in the purchase of my property were kept fully informed of our requirements and the need to progress everything quickly. You should seriously consider engaging Haart in Stevenage to handle the sale of any property in the area, they are an excellent and very knowledgeable team!

"If you have a property to sell this is the team you should be instructing… "

Had a wonderful experience with the Haart sales team in Stevenage with the sale of our house. Would highly recommend the team who work great together and get results!

Adam Smith, Andrew Rogers, Marley Hamilton and Gemma Allen.

Called three agents to get valuations.

The person you first speak to at any business sets the tone and Marley set the tone perfectly from my initial call, asked all the right questions at this initial stage, knew the local market and had direct comparables to hand and was very personable. I was pretty much sold at this point!

Andrew valued the property and again set himself apart from the other agents we invited in. Direct, professional approach with relevant comparable properties recently sold in the area. He could back his valuation which was higher then the other agents, and was very clear on the marketing strategy and approach that he and the team use to get the best results for the vendor. I knew they were the right agency for us!

Once we gave them the instruction to market the property the machine started moving. Photos were taken, the property went live on all the portals within days, the team previewed the property and had viewings lined up immediately.

The perfect offer was received within five days of marketing which we accepted.

During the conveyancing process Adam kept the momentum going and really pushed for the exchange and completion within the time frames we had initially given. The purchasers conveyancing team was a little slow at times but Adam kept the line of communication open and got it across the line.

I want to say a massive thank you to the Haart team in Stevenage…. We can now move on to our dream home and for that we are very grateful!

If you have a property to sell in the area this is the agency you should use!

"Rohan came to value our property and…"

Rohan came to value our property and gave us a honest valuation and advice. He was very professional, polite, attentive and above all there was no pressure to put the property on the market. I highly recommend him at Haart Estate Agents and will go to them when we are ready.
Mrs DB

"A good Team"

I Have been with Haart's for 8 years now they have a great team in the Newport office and any problems I have had are soon sorted out. In any business you have a clinch now again but the team are soon on it and the problem is solved.

"Olivia king was so helpful with…"

Olivia king was so helpful with explaining my breakdown of my income expenditures recently 😊

"Very helpful and professional service"

Very helpful and professional service. Thanks to Ali for all the assistance in finding a home .