"Professional staff "

Very good communication with Ida , quick and professional staff

"5 Stars to Haart at Dartford!!"

We would like to highly rate this Estate Agent. Haart of Dartford - Ben, Nadia, Shannon and all the other staff made the sale of our house go so smoothly from start to finish. They generated more viewers than other agents and found us the perfect buyer! They gave great communication and advice throughout the process, were friendly, kind and supportive throughout, what can be, a very stressful time - moving house!! BIG thanks to all of them. Would recommend this Agent.

"Great Viewing"

Aaron was so great that he could channel accurate information and comment for my consideration. He has prepared well and all relevant information on his hands.

"We had a visit from Ben Fuller for a…"

We had a visit from Ben Fuller for a valuation .
Ben was punctual ,friendly and knowledgeable, and put us at ease instantly .
His positive attitude shone through and he is a real asset to the company .

"Helpful lettings negotiator"

My husband and I have been looking for a flat recently and it’s been so difficult to find time as our day off doesn’t meet all the time. Dav didn’t hesitate to help us look for a flat on a Saturday, despite we called him the same day or gave him a short notice. He was so accommodating and friendly that didn’t made us feel intimidated to ask questions. He walk-through every detail and instructions in processing the let clearly, as well as suggested some places or other flats that would fit our budget or the area we are looking for. Kudos to Dav Vatanov, such a lovely lettings negotiator.

"Very happy with our experience letting…"

Very happy with our experience letting a house through Haart. Charlotte was quick to answer our questions and was very professional.

"Haart have been very helpful "

Haart have been very helpful in providing viewings for the property we are purchasing. Samantha Ramsey has been extremely helpful in continually contacting us and updating us with the move. Would certainly recommend them

"AVOID HAART MAIDENHEAD"

Dishonest people. Unprofessional. Requested a 3 bedroom house. 3 adults 1 child. A house near a child s school. The agents took all the money required from us. References done and was told the keys for a house in Maidenhead was ready by 28th March afternoon. The lady we were dealing with in order to give us keys, having packed staff, told the landlord that we were moving out on 28th March, then all of a sudden, after phoning, i was shocked to be told " there is bad news" The land lord this the landlord that. this lady took us for fools. Then i said give us our money back so that we would deal with better agents like chancellers. Chancellers infact had better houses in the area near our child s school and they are very professional. Only that they require a lot of deposit, not Haart.

The person they call Branch Manager told us the refund will take 28 days what nonsense. So Haart Maidenhead let us down last minute. Refused to give us all our money that day, but instead stated it takes 28 days for a refund to get in our bank. I was flabbergasted. A member of staff led us to the only property which they said was the only available. A flat. With 2 tiny rooms which they call 2 bedroom flat. Even when we had emphasised "WE DO NOT NEDD A FLAT" they still abused us as they witheld our money. Avoid Haart at all costs. In the second box room which they call second bedroom even a bed dont fit. The other bedroom our super king bed could not fit. Our 75" tele could not go on the wall because the walls are cheap cardbord. Chip material. The cooker looked very old i think year 1902. The agent who was showing us this flat was even wearing a suit. With hands thrust in the pockets. To me it appeared he felt he had done an excellent job of getting the ugly old flat occupied. He felt heroic. I think back to the office, he was with the other fellows discussing us that we have moved in. But i had told the Manager that what they did was not good. However they will ask for favour following months. Viewing the flat I looked at the agent and at first i thought he was joking and that he was going to show us the real accommodation where a human being should live. Ooh no, he was serious. It was the place they found fit for us and was the reason they said the refund was to take 28 days yet when they requested full payment, we wired the money in seconds. It did not take 28 days. Avoid Haart lettings.

Then someone on a high rank in the office, upon asking him why have you shown us a flat when infact we had told you we wanted a house? Then he stereotyped me and my heavily pregnant wife and daughter " because we did not want you to be homeless" he barked that way. I was so astounded.

They put us in an abusive situation of holding our money and knowing there would be no where we can find such money but to sign the lease for the flat which we never applied for nor referenced for, also we were meant to move as 3 adults in order to find ways to go to work as someone will go night, someone day shift amd a child has someone every time. But NO the educated fellows thought for us. A flat. 2 adults only allowed in this flat. Barked the man who was showing us the ugly flat. They do not care at all. The flat very far from our child s school.

Seeing that they had dealt with us in a way they wanted and that we were not happy, they passed us into the hands of Reading branch to deal with different persons. The 3 guys in Maidenhead office lettings department should be avoided. They will let you down after they have taken your money.

They knew the old flat, with noisy foot steps above would have no one who likes to live in there but took advantage of us. Most of our property was left behind because of Haart. We lost a sliding door wadrobe, and a 3 seater leather sofa and some other office staff all worthy £3300 as their is no space in the ugly tiny flat.

So they will make references for a house which you want but then becareful as they will tell you stories afterwards. They lie. Gave my wife 3 sets of wrong keys on 3 different occassions, deliberately in order to do away with her off the office. Regardsless that she was heavily pregnant. Ruthless.

USE THEM AT OWN RISK

"SCAM-notes suggesting a buyer for your property "

This is about Haart of Coventry - it is NOT available in the list of Haart locations. I cannot confirm the same issue is common to each HAART agency.
I manage a house for sale adjacent to a property being sold by Haart (Coventry). The other property has been for sale longer than the one I manage. What looks like handwritten note from James O'Connell Area Partner 02475 095191 states they believe they have a buyer for my property call James!
Call him - he is not available. My number is taken for me to be called back allegedly with 30 mins. No call 2 days later. So I called back JUST to confirm my suspicions that this is just an advertising scam.
If posting this note because my house with another agent has been for sale for a while, WHAT DOES IT SAY ABOUT THEM AND THE ADJACENT HOUSE THEY HAVENT SOLD. Draw your own conclusions. I'm not bothering to get my barge-pole out!

"Samantha Ramsey is an excellent property agent."

Samantha Ramsey is an excellent property agent. She has been helpful in pursuing property consistently for over six months despite the slow progress from the vendor's side. I may not continue with transaction but Samantha has been very helpful.