"I had an issue today (possible power…"

I had an issue today (possible power trip) I didn’t handle this well due to my partner not being home and I wasn’t sure what I needed to do or how to handle this due to not having this issue before, I rang the property management team and spoke to Olivia king who helped me deal with the situation correctly and quickly. She was very helpful and responsive to my situation.

"Be careful!!"

This agency was the first I chose when I put my flat on the rental market. Speaking with an agent who prioritizes gaining your business over your interests is not obvious at first. After 3 years of Haart fully managing my flat, I have nothing positive to say about them. While I can commend two staff members during that time, my overall experience with Haart has been unsatisfactory, and I do not recommend them. For instance, they allowed my tenants to take away two mobile heaters that I reimbursed them for purchasing. They charged for professional cleaning that never took place, leaving less obvious areas unclean. Communication was often poor, yet they had no issue taking their fees at source. I urge you to do your due diligence before entrusting your peace of mind to this estate agent.

"Poor Service !!! Zero Communication !!!"

We signed up to sell our house with Haart Enfield Office in April 2024 the manager at the time Farooq ( or so he told us ) made lots of promises how they were experts in the area for selling this type of property, how they would do amazing pictures and contact us on a weekly basis with updates and so on, he even gave us his personal contact number. After 2 weeks Farooq was no more due to some suspicious circumstances. We were told Haart's got rid of him and the Enfield Office no longer done sales only lettings. We were reassured not to worry because now Haart Southgate branch had taken our property and Rolanda the manager and Fiona in sales would be dealing with it. We tried contacting them but their communication was terrible we never heard anything back from them, no calls, no updates, nothing. On the 27th of June, Rolanda called but this was actually by mistake she had received one of our many messages and thought we were new customers looking to sell and I had to explain to her that they already had our listing. I asked why there had been no contact and she advised that the £375,000 asking price that they had originally advised on should be reduced to £350,000 so we agreed and she also said the pictures would be updated because they were so poor, a month later and this has still not been done, if you look on their website or Rightmove you can easily see them and judge for yourself.Its now end of July and we have still had no updates, messages or responses to our calls. In 1 more month the 20 week contract that we signed up for will end and we ill use Kings or another reputable local agent who is actually based in Enfield.

"Haart Cambridge- An agency to go to"

Very pleased with Haart Cambridge agency. Aaron was always helpful and very keen to find matching properties for us.

"I signed with Haart"

I signed with Haart, Hucknall to sell my house, despite them not being the cheapest by any means, but i thought they seemed professional, which they were for the first week! after that they have been absolutely hopeless, i had 4 viewings in the first week, i never had any feedback from any of these viewings. I had to chase Haart numerous times - or rather try to, as you do not get answers to emails and the phone line goes to head office eventually and they cant actually help you with anything and just say they will get Haart Hucknall to call you back, which they never do. I have now ceased my contract with them and removed the board from my property (still not collected!) i will never recommend Haart or use them again, and i am also actively not looking at properties for sale where Haart are involved! Please do not tell me to try and contact them to resolve my issues, as i can show you proof of a significant number of attempts for me to contact Holly Evans and the Branch with no response. Avoid Haart Hucknall!

"Good customer service…Thanks Samantha…"

Good customer service…Thanks Samantha for helping throughout our house move….Alex

"The Haart Wembley team are amazing"

The Haart Wembley team are amazing. Whilst trying to buy a flat we spoke to many estate agents and this was the only positive experience I had with them. I am writing this genuinely as I am so happy with our flat and I am so happy with the support the team provided. Wais showed us around and stayed in touch answering any questions we had. Amrish was our mortgage advisor and was also available to support whenever I needed, and I called him a lot 😂. The team are genuinely amazing, even speaking to some of their other staff.

Thank you so much team! We appreciate it.

"Hello I was very impressed with the…"

Hello I was very impressed with the service I received from Molly McDougall. She was very knowledgeable about the area and properties in general.
A credit to the company.
Thank you

"Fantastic service by Vicki"

Fantastic service by Vicki - so refreshing to deal with an agent who was so prompt and professional in all our dealings. Did everything she promised on time, without fuss and brought about our ideal end result. Excellent.

"The team are fantastic"

The team are fantastic. We were kept well informed from start to finish with the sale of our house from pricing, marketing , feedback from potential buyers etc. we would highly recommend and will definitely use them again. Thank you to all of the team 😊