theScreenMedic

Electronics & Technology
badge Company profile claimed
193 reviews
Overall Rating
Customer Reviews about

theScreenMedic

Write a review about www.thescreenmedic.uk
Show Reviews

Mr Thomas

1.00/5.00

"poor customer service during and after…"

poor customer service during and after repair. Still no reply from a message sent sept 2022 ( now feb 2023) from an issue asking how longvthey guaranteed their repairs.The screen they replaced has a black mark under the glass 6 months after repair with any damage to the outer glass. I do not believe they used samsung quality parts and instead inferior quality parts that do not last.
Theyvalso said yhat the origknal glass knly repair needed a screen as well so i ended up buying a new screena nd glass from them. should have gone to samsung instead

02/02/2023

Alison Howard

5.00/5.00

"I cannot recommend this company…"

I cannot recommend this company enough!! Not only did they do a brilliant job, but they kept in touch all the way and kept the costs manageable - 5 stars all the way

20/04/2022

ReadyBear

5.00/5.00

"Great wee service"

So happy with the service I received my phones like brand new again thanks

04/04/2022

Juu Che

5.00/5.00

"100% trust and quality"

100% trust and quality

05/03/2022

Rebecca Ulph

5.00/5.00

"Extremely professional service"

Extremely professional service. I was made to feel reassured that my phone was in safe hands even when I was nervous sending such an expensive piece of equipment, which, like most people, contains everything from family photos to everything that I use to organise myself daily! It was returned promptly, and the phone honestly looks brand new. Highly recommended!

17/02/2022

Rachel

5.00/5.00

"Absolutely fantastic service!"

Absolutely fantastic service!
I cannot thank this company enough for the repair. Broke my screen in October of last year, was searching everywhere for a decently priced repair, and came across these guys.
Was done in a week, and had it back in my hands less than 2 weeks from sending it off.
Eileen in customer service is more than helpful and answered every email I sent, which is most rare nowadays.
You can barely tell my screen was ever broken!
10/10 guys, thank you so so much!

17/02/2022

David Lord

5.00/5.00

"Can't praise this company enough."

Can't praise this company enough, my phone screen was in bits but they managed to repair it to a very high standard. Very grateful for their service, I knew exactly what was happening and when, the phone was returned after just 5 days and in pristine condition.
Thank you very much, well chuffed with the price.

10/02/2022

malcolm fawcett

5.00/5.00

"I don't write a lot a reviews"

I don't write a lot a reviews.
However, I had a great experience with The Screen Medic who did what it said on the tin 100%.
Very happy with the repair on my S9
Thankyou

04/02/2022

J C

5.00/5.00

"Best smart device repairs on the Wirral"

Once again, Screen Medic provided a very professional and high quality fix on a Samsung S8+ with a troublesome charging port and damaged rear glass. A S20 Ultra also had damaged rear glass and both were turned around in <24 hrs by J and his team.

It is impossible to tell they have even been opened, the fit and finish of both devices made them appear as good as new. The quality of the tools they use and attention to detail are clearly superior to other businesses I have tried in the past.

I really can't recommend them highly enough and if you want to breathe life in to devices, old and new, these guys are the best on the Wirral IMO.

Thanks J.

08/12/2021

Incognito Sal

5.00/5.00

"Great prices professional work"

Yes i was a bit worried about sending my phone of to a little known company but this guy was totally professional from the start and excellent prices .
I would definitely recommend and definitely use again .
I will be adding his number to my contacts

28/11/2021
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved