"Dealt with my query very quickly"

Dealt with my query very quickly, both the GB office transferring to Belfast and the Rachel Higginson sorting the query within 24 hours.

"Absolute shamblesof "

Absolute shambles of a company. Client portal never updated. Work not carried out or not done properly. Property manager either of sick, in leave or not available. Emails acknowledged but never fully answered. They choose to answer some parts of an email and ignore questions that they do not want to answer or give false promises. Failed to have a review meeting with directors re finances. No site inspection done and last one done was totally inaccurate.

"They are a hideous organisation with a…"

They are a hideous organisation with a nasty management and very poor service and bad financial management. Avoid at all costs

"When the job was raised by the Factors…"

When the job was raised by the Factors it wasn’t long before electrician came to replace common stair light bulb

"5 Stars"

Such a pleasure to deal with such cheerful and helpful people. Tracy Convy - take a bow!

"Illegal Extortion of residents?"

Illegal Extortion of residents?

People in our development have been sent letters falsely accusing them of breaching agreement re development rules. These letters indicate each resident has breached this rule and have been charged £14.40 for the letter. This is clear profiteering, charging people, many of whom are elder, by falsely accusing them of breaching rules and making at least £10 profit every time. Worryingly my account was charged on 12/08/24 for a letter that wasn't even printed until 25/09/24, nearly 6 weeks later. This appears to be fraudulent in itself.

"Excellent Service"

Excellent Service. I spoke with Paul Sanders who resolved my problem immediately and without drama. Thank you Paul

"Off to a good start"

Only been dealing with Charles White for a short time but impressed so far. Paul Sanders has been most helpful, answering queries and getting initial matters sorted quickly.

"5* Review!"

Charles White are great, effective and easy to speak with. Highly recommend.

"I have Charles White app on my phone…"

I have Charles White app on my phone and my I pad I have just been told I can only read site inspections development Documents on PC Laptop so what is the point of having portal if you don’t have PC or Laptop Dorothy Corr