"James handled my initial enquiry well"

James handled my initial enquiry well, I was then required to update my enquiry to emergency due to my wife having been on hospital and was due home yesterday, I rang the call centre and a lady have me the engineers mobile number I rang him and he was with me on 20 minutes. A fantastic service.

"Very helpful on phone and on repair."

Very helpful on phone and on repair.

"Excellent Customer Service"

Haven't experienced such good customer service for a long time. James was my initial contact & from the beginning to the end of the process it was he who contacted me & kept me updated of events.

"Log my washing machine fault through…"

Log my washing machine fault through the website and received a call back from James shortly after. A engineer called out 2 days later and repaired my machine.

"Arrived exactly on time"

Arrived exactly on time. Polite and helpful with little tips for using appliances. Sorted problem, my tumble dryer is working perfectly again, and tidied up after him, even hoovered up and emptied my hoover.
James called a few days later to discuss if my appliance was working satisfactorily and if I was happy with the service. Great experience highly recommended to anyone

"repair network fixed my washing machine…"

repair network fixed my washing machine quickly and efficiently, James was especially helpful and I would definitely recommend

"James was more than helpful in booking…"

James was more than helpful in booking my engineer, he kept me up to date on timings meaning i didn't have to worry about what was going on.
Very polite and respectful.
Thanks James

"Satisfactory outcome"

I was sceptical about picking a company via Google, especially a nationwide engineer network, however this was a good experience. Throughout James kept in contact to check on progress and rapidly dealt with issues with the engineer. He was highly professiona, caring and quick to react. As a result I had a satisfactory result with little negotiation. I’m impressed.

"James was excellent and provided…"

James was excellent and provided excellent service

"Five Star Service"

The employees at Repair Network bent over backwards to help us out in a less than straightforward situation. Communication was excellent and both friendly and polite. They got us a good deal on a washing machine and arranged delivery, installation and removal of the old machine. Cannot recommend them highly enough.