"Helpful Staff"

I needed to make a change to a reservation and the LOLA representative made it an effortless process.

"Job well done on line help was great"

Job well done on line help was great

"Exceptional customer service"

Great customer service! The team is extremely attentive to their clients and always looking to improve based on client feedback. It’s been awesome to see features I’ve requested actually show up in the product!! It takes so much stress out of travel planning knowing that I’ve got the Lola team in my back pocket. And superficially I love the purple color story and how intuitive it is to navigate. We love Lola!

"Lola Rocks!!"

Quick professional service that fixed a broken trip!! Great job by Yohanna!!

"Extremely user portal and interface"

Extremely user portal and interface - simple and ease of us is key!

"Responsive and Friendly"

Each time I need to change or add details to my trips, someone from Lola is there to help. They are responsive and helpful. I can't say enough good things about this business. I'd never want to book with anyone else!

"Customer service is excellent."

Customer service is excellent.

"Great job!"

The chat experience was easy to use and the customer service rep helped me cancel my trip with no issues. Thank you!

"As always the folks at LOLA are caring…"

As always the folks at LOLA are caring and smart and willing to answer all my silly questions and help out no matter what.

"Great travel booking platform"

Great travel booking platform. Easy to use and a very quick response time from LOLA’s support team for any issues.