Lola.com

Travel & Vacation
badge Company profile claimed
213 reviews
Overall Rating
Customer Reviews about

Lola.com

Write a review about www.lola.com
Show Reviews

David Rapsey

5.00/5.00

"Quick and easy way to book flights & accommodation for work"

We use this software in our company and it is great to allow our staff members to book their own flights and hotel accommodation. The company is able to put in policies around what flights / accommodation is allowed to be booked (ie. the cheapest flight +/- 5%, etc).
The company can also put in their payment details, so then staff are able to book their flights & accommodation through the company payment details.
Last, Lola support are responsive and very helpful as well.

21/01/2020

Anand Shah

5.00/5.00

"In love with Lola!"

I have been using lola.com for some time now and every time it exceeds my expectations. Simple, intuitive & no-nonsense web platform, timely notifications of gate or flight time changes and an excellent customer care team. I'll shout from the rooftops to recommend Lola to everyone :)

21/01/2020

Maria

5.00/5.00

"It’s the best!"

It’s the best!

21/01/2020

Vicky

4.00/5.00

"Great tool but some enhancements needed on the Admin side"

I really like Lola but on the Admin / Manage side of it there are some improvements that I'd like to see made to make it easier to look at profiles, travel history (and current / future trips).

21/01/2020

DD

5.00/5.00

"Way above and beyond!"

Way above and beyond!

20/01/2020

Renee

1.00/5.00

"We have not used it and asked for a…"

We have not used it and asked for a refund as it was not what we were told.

19/01/2020

Thomas

4.00/5.00

"Beware the "seating choice not currently available" glitch"

In the next two weeks, I am reserved for nearly 22 hours of air-time in middle seats. When I bought my flights weeks ago, Lola's software didn't have enough pull apparently to get seat selection on those particular flights (many flights I can select seats without issue). Remember that convenience comes at a price: had I reserved directly with the airline, chances are good I'd have better seats.

17/01/2020

Daniel M

2.00/5.00

"My flight was delayed 12 hours and you…"

My flight was delayed 12 hours and you didn't notify it at all. When I saw this in the app I've reached you, and, you tried to help me suing a claim to the flight operator. That time you were very responsive but after that I've never had any additional update since you took this case. I also tried to submit a claim in my own and the flight company had said that they were trying to contact you/me to warn about the flight change and they abandon all its responsibility because of that. I had to pay an stay at an hotel and other additional expenses due this situation, so I would like you to consider this and you make a reimburse at least for the hotel stay.

17/01/2020

Anthony

5.00/5.00

"nice features."

nice features.

17/01/2020

Eric

5.00/5.00

"Great service and value"

Great service and value. Highly recommend.

17/01/2020
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved