"Nice guy, but very poor service"

Similarly to others, after sending my new laptop back to be repaired under warranty it took 6 months and threats of small claims court to get a replacement sent out!

Both products had problems which needed fixing: faulty harware or software. My impression is that not all laptops are fully tested before being dispatched, or they are sent out with known problems.

Hardly refursbished laptops, more like second hand.

I really wanted this company to be good, but I can't recommend it at all.

"Great service"

Great service. Lovely refurbished HP Gaming Laptop. Just what I was looking for at a reasonable price.

"Still chasing a refund"

Sadly I repeat reviews below, never delivered, kept promising it, then promised a refund "100% this week" and weeks later I am still chasing. Ended up costing me money as I had to rush buy elsewhere and waste hours of my time chasing him for the promised refund

"Sam is the best he looked after me and…"

Sam is the best he looked after me and my moning great place for all your pc laptops wants
Thank you 10 out of5 as he gos that mile extra

"Great customer service and product"

Great customer service and product. Would recommend.

"Go elsewhere"

Go elsewhere
Never delivered items. had to chase for reasons.. no genuine reasons, just didn't bother sending it. needed it urgently and was promised it. then no contact once paid. Had to chase for a refund also.
Dont really deserve to be in business. look at the other feedback before purchasing.

"good quality laptop bought which works…"

good quality laptop bought which works fine and does what my son requires for school

"Excellent service"

This has been the third laptop I've bought from this company over the last few years. All have been in excellent condition and continue to work well. Sam at Refurbished Laptops has always gone out of his way to help and he now has a chat function on his website which I used to speak directly to him and find the right laptop in double quick time. He quickly arranged collection and replacement without quibbling when a previous laptop arrived with a technical problem. When I need another laptop I will use this company again. All round excellent service

"Exceptional customer experience"

Ordered a Lenovo Thinkpad X380 Yoga on Thursday, machine arrived as promised on Monday morning, with follow-up by Sam. This is the second Laptop I have purchased from Refurbished Laptops and highly recommend this company. Service provided by Sam is exceptional.

"Efficient service"

Ordered a laptop on Monday and it arrived on the Wednesday. Good communications and prompt service.