"Splendid laptop in good condition"

Splendid laptop in good condition. The card reader did not work but that was trivial anyhow. Well worth the price.

"Great Service."

Bought a refurbed Dell. Great service

"I have had 2 laptops from these people"

I have had 2 laptops from these people. both excellent.
not much else to add becasue there have been no problems.

"Might have once been a solid company - thoroughly disappointing now"

Like for several others, the journey started in October 2021: laptop took 3 weeks and a couple of broken delivery promises to arrive. The laptop was faulty (i stopped testing after several keys not working and the screen having the wrong resolution). Promises of exchange/replacement carried on till December when I started to ask for a refund. Nothing happened so I pursued a refund through Paypal.
Cleverly, the refund was made and immediately cancelled which nevertheless completes the complaints process through Paypal :-(.
After giving notice I started Small Claims Court proceedings in April. No reaction from the company so I have escalated to a County Court Judgement, though I am almost certain this will not elicit a reaction either.
There have been umpteen emails that include excuses (financial, personal) and promises that never materialised, as well as a few phone calls with similar excuses and promises, as well as pleas to remove previous trustpilot reviews.
If you consider buying from this company check if the positive reviews are picking up again and seem genuine (to be fair the company performance seems to have dipped noticeably in the last part of 2021), otherwise avoid to save yourself money, time and hassle.

"Great laptop but arrived 4 weeks after purchase"

I have purchased a laptop and received it only 4 weeks later, however, the laptop I received is better than what I have paid for, so I am happy. It seems that the company is trustworthy, but delivery took 3 times more than the stated 5-7 working days, after calling him a number if times while waiting for the laptop to come. He did call me a day before it arrived, which was also promising.

"Do not give your money to this company"

If I could give less than 1 star then I would. I would advise you not to purchase a laptop from this company. I ordered a laptop in January 2022, and waited weeks for it to arrive. It became very clear through phone calls that the laptop I had initially ordered didn't exist, but I was promised various other options. I decided I wanted a refund rather than going down this road of substitutions and bargaining. I have been waiting on this refund for over a month, and despite the company saying the refund has been authorised I have received nothing back. Do not give your money to Refurbished Laptops.

*UPDATE as of February 2023:
I still have not received any money back from this company, and have essentially had the money I paid for a laptop stolen. I just received a request to review my review, as the company thinks it may not have been about them. I followed the trust pilot link from the company website in order to write this review. Again, I would advise anyone who is unsure - do not waste your time and money buying something from Refurbished Laptops.

"Use another company!"

bought a laptop, paid for it to be upgraded to a 1TB ssd, thought the price and everything looked good. got the laptop, it has significant damage to ports (i don't mind cosmetic damage on case but port damage affects the usage!). additionally it was not upgraded to the larger ssd as we paid for! instead i had to chase them constantly to deliver one to me, it took them 21 MONTHS to actually send a harddrive (which is what i opted for as i didn't want to send the laptop back and lose that too) and when it got to me it was just a cheap one from amazon, so definitely shouldn't have taken almost 2 YEARS TO DELIVER!

since then the computer now runs incredibly slowly and an IT specialist i consulted thinks it might have been a corrupt install on windows or deeper issues, meaning we will have to potentially purchase different parts, or even at this point a whole new laptop!

Please don't use this company.

"Great laptop"

Received the laptop this morning, works well, good product, would recommend !

"laptop review"

This is now the second laptop I have bought from this company, laptop is in excellent condition good communications from company. my first laptop is still going strong after a year and a half used everyday.
i would recommend this company as an excellent seller and will purchase from them again when I require another laptop

"Ordered a laptop"

Ordered a laptop, took a couple of weeks longer to arrive than advertised. Spoke to Sam and he made several promises with several excuses and he still had to be chased. Upon arriving the laptop was different to the one advertised. The only major difference was the HD capacity. Sam offered several weeks ago now to send out a external drive and despite chasing nothing has arrived. He no longer responds to any communication. Buyer beware. Would strongly recommend to look elsewhere.