"The staff we spoke to was very clear…"

The staff we spoke to was very clear and knowledgeable to her job

"Lance was great"

Lance was great

"DO NOT INSURE WITH SURECOVER"

I had a phone call to renew the insurance for my washing machine so I renewed and paid. Since April SureCover have been charging my credit card more than what I paid which has incurred interest. I have been told this has been escalated and I will be refunded but we will see. DO NOT INSURE WITH SURE COVER Customer service is awful - emails get ignored - quick to take your money without warning then slow at refunding - STAY AWAY

" do not use this company "

Please do not use this company, my mother who is 81 received a call last year and from September to as this Friday 26/7/25, they have taken £3,840 from her account at £240 per payment, some twice in a month, last two months 3 in a month, we have contacted action fraud and I will not stop till we get this resolved, we are so angry that they can do this to a 81 year old lady. Again do not allow your parents to be contacted by this company, they are praying on the vulnerable

"They were rude and threatened me…"

They were rude and threatened me because I asked for the wages I was owed. I'm still extremely disappointed, and i never got my referral bonus either for referring someone to there business.

"Have just noticed £240.00 taken from…"

Have just noticed £240.00 taken from our bank account, to Surecover. Someone ( not named as Surecover) has pestered us on several occasions, about taking out appliance insurance. I have declined, several times but this has appeared, with no hard copies or signatures required. Have tried to 'phone them but constantly engaged.
Give their enquiries a wide berth. It may not be a 'scam' in real terns ,but is as close to one as it gets. We do not want this cover!

"Domestic & General steer clear of from past experience."

I have recently come out of hospital after 15mths and bedbound. I was recommended a company called domestic & general to know that my appliances will be ok whilst away. The care agency broke my washing machine and when I needed my insurance company’s help they sent out someone to have a look for me only to be told that there is nothing that they can do and immediately cancelled my subscription after being with them for a year (shocking)!
A nice gentleman contacted me today 10/07/24 called Nick Williams from Sure Cover Group and he helped me set up a new Home Contents Insurance Cover. He was very helpful and it was a blessing that he phoned as I needed Insurance Cover Asap.
Thank you Nick Williams

Regards

Sonia Frears

"Too Many Calls"

Hi

Like many others, I am receiving multiple calls, from various London numbers, the latest one is 0203 034 3113.

Please can you confirm if this is one of your numbers?

Kind regards

Ryan

"Can’t fault them"

Can’t fault them

"Scammers keep calling me up telling me…"

Scammers keep calling me up telling me I’ve paid for a 3 year service with them this has happened so many times and the man I spoke to was so rude but I’ve reported this dodgy place now DONT TRUST THESE SCAMMERS 😡