The Fireplace & Chimney Authority
DM Dorn
"Very polite and professional service…"
Very polite and professional service was provided. We needed a cleaning and general inspection they put down sheets to protect our floors and wore shoe covers. Really pleased with the service!
customer
"Friendly, efficient, great work"
The showroom had a lot of options and the associates were super helpful in getting us what we wanted. The install process was maybe 4 hours and super efficient. We LOVE our new gas fireplace conversion.
customer
"On time"
On time, knowledgeable, professional.
customer
"Great experience "
Confirmed appointment, showed up on time, professional and courteous. Nothing else you can ask for!
customer
" Outstanding Company!"
Prompt good service. Clean. Efficient. Knowledgeable technicians who were very friendly and patiently answered questions. Counter representatives were welcoming and very helpful imparting information and advice.
Mark.
"Our technicians showed up ontime (at…"
Our technicians showed up ontime (at the earliest part of our appointment window) and did a great job quickly getting things working again.
Douglas K Stern
"Fantastic experience from the sales…"
Fantastic experience from the sales process all the way through the installation.
Kevin Madden
"Company Avoiding Warranty Coverage"
The company has repeatedly tried to avoid fixing a problem that is clearly covered under the warranty. The onsite technician did good work.
Dennis Redmond
"On time. Great job."
On time. Did a great job.
Dave
"Positive overall experience "
Great experience with sales team (RJ) working through options. Friendly, knowledgeable and helpful.
Install team was neat and efficient.
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