CanvasChamp

Interior, Garden and Utilities
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701 reviews
Overall Rating
Customer Reviews about

CanvasChamp

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Bobby Belmonte

5.00/5.00

"Beautiful craftsmanship"

Beautiful craftsmanship! Great customer service! Easy to work with design team! Absolutely love our custom plaque!

19/05/2024

Gini Baustert

3.00/5.00

"The picture coloring was not…"

The picture coloring was not whatvexample showed. If that could be a lil more accurate I could if fixed it. Now we all look like we have a tan in the middle of winter in Boston

19/05/2024

Carol D.

2.00/5.00

"Dissatisfied blanket customer"

Was not at all happy with the two blankets I ordered but kept them only because they were time-sensitive gifts after a tragic incident in our family.
The free canvas print I received was done well and I would order more of them but never another blanket

18/05/2024

Shawn Lee House

5.00/5.00

"Worth the purchase"

Easy to navigate online, prices are perfect, and quality is nice.

17/05/2024

William Waelchli Jr

5.00/5.00

"Another Seamless Sale"

CanvasChamp comes through again!

Very fast shipping and impeccable worksmanship.

Keep up the excellent work as you have a customer for life.

16/05/2024

JenB

5.00/5.00

"Wedding Puzzles"

Beautiful personalized puzzles for our wedding reception! Great quality!

14/05/2024

Amale Laouar

1.00/5.00

"I received my Order #USA171424294529"

I received my order, Invoice #USA171424284169, which includes two canvas single prints. Upon receiving these prints, I was surprised to find that they were already mounted in wood frames. This was unexpected, as it meant I couldn't take them on the airplane as originally planned. I ordered posters, not framed posters. According to your company's policy, as stated on the website, customers dissatisfied with their order can return it for a full refund. Unfortunately, I find myself in this position and will be returning my order accordingly. Please provide me with a return code if it is required for returns. Furthermore, I'd like to address an issue regarding the available options. I did not encounter the choice between a framed and unframed poster. Instead, I only saw the canvas poster option, leading me to assume it was a printed poster on canvas without framing. Enhancing clarity on your website by explicitly highlighting the differences in poster formats (framed vs. unframed) and the associated costs for each format would be greatly beneficial to your customers.

I have also tried to contact Canvas Champ multiple times by phone without getting a response. I also left several phone messages but did not receive a reply. Additionally, I have sent many emails to the company, providing all the necessary information (order number, invoice number, etc.), but there has been no clear resolution.

I do not want to damage the reputation of small businesses, but I have exhausted all other options. I intend now to file a complaint with the Better Business Bureau as it is my last alternative. I must confess, this experience has left me greatly disappointed.

A. L

14/05/2024

Elizabeth Figarella

5.00/5.00

"Great service and quick delivery"

Great service and quick delivery.

13/05/2024

Bill Baldwin

5.00/5.00

"Pictures are Fantastic"

Pictures are Fantastic

13/05/2024

Laeti

3.00/5.00

"Generally good product"

Generally, the service was good. I could, however, see slight striations in my acrylic print although it was only 16” x 16”, and my original file was super hi-res (it was originally printed 36” x 36”). The striations were surprising because I had printed acrylic prints with CanvasChamp before, and had gotten a better quality. That being said, the service was decent.

12/05/2024
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