"evrything was perfect especially the…"

evrything was perfect especially the shipping - it was fast!

"poor quality craftsmanship and even worse customer service"

I have been using canvas champ since 2017. I order huge quantities of canvas prints of my artwork to sell, as I am a self employed artist. The quality of craftsmanship of these products has declined severely and they refuse to do anything about it. When I order 11x14 canvases, they are closer to 10x13 and are not perfectly rectangular. One side will be 10" while the other side will be 10.5" resulting in a "Wonky" looking canvas that does not hang straight. I routinely use a small border about half an inch from the edges of my art, that go all the way around my artwork, yet they can never get them straight. Often the border will go over the edges and onto the sides of the canvases. This all results in products that I cannot sell. When I submit a ticket for the order, stating that I have an issue with product quality, I upload photos of the canvas to show them. However, when they reply to the ticket, they ask me to send photo proof. I always end up having to send the photos to them 2 to 3 times before they acknowledge it. this results in days of me going back and forth with them, trying to prove to them that there is indeed an issue. They refuse to refund for this. they will only offer a reprint, which often is the same quality as the original. They now have an option to pay extra for "crafted to perfection" where they send you a proof to approve. However, even after paying for this and approving the proof, which looks good, the actual canvases will still be poorly crafted, stretched wrong, or with bumps undeneath the print. It is exasperating and I lose money monthly trying to get them to honor their policies. I finally can no longer tolerate this. Over the years, I have referred MANY of my artist friends to them, who tell me they have the same issues. It is unfortunate. There is no way to leave a review of their products on their website, and the reviews they show are completely fake. This is the only place I have found where I can voice this honest complaint.
Update: Canvas champ has given me an in-store credit for one of my orders gone wrong due to my review on TrustPilot.

"Such a wonderful item!"

Beautiful prints on my aprons! They arrived fast and were amazing. My photo was not of great quality so I did not expect such wonderful results. The only thing I would've changed is the fabric. I was expecting a cotton not a high gloss polyester. I still just love them!

"Economical and Easy to order"

Easy order process. Good price and quality.

"This is a great company!"

This is a great company!
I purchased an acrylic jigsaw puzzle and Canvas Chimp worked with me to get it just right. They are quickly responsive and shipping was fast. It's a beautiful set and the thick pieces are satisfying. We're happy!
(And, if you need hints, it comes with a full-size color canvas print that has outlines of the puzzle pieces.)

"Step by Step"

Another smooth transaction!

"Canvas print was delivered damaged"

Canvas print was delivered damaged and replaced with another damaged one. I was given a refund within 2 days. Fast service.
I was also informed how to order canvas prints with board backing. Thank you!

"this company providing great cost/value…"

this company providing great cost/value with efficient service

"The printing is good"

The printing is good; however, they put sticky tape on a very large metal print to hang. It fell within 30 minutes of hanging. They didn’t seem to care that i was unhappy.

"Great product, shipping needs to be better and more accurate"

They created exactly what I asked for and it looks amazing, only thing is the shipping was a little confusing it said delivered and didn’t get to my house for 2-3 more days. Only bit of feedback would be to be more accurate with shipping