"Amazing prompt service"

Amazing prompt service with our faulty motor mover.
Thanks to Duncan for sorting.

"Fantastic service from Duncan"

Fantastic service from Duncan, very fast to respond and very helpful. Helped me trouble shoot an issue and save a lot of money! Really impressive customer service.

"Cracking service from Duncan"

Very happy with the service I've just had from Duncan. We had a snapped plastic casing of which he's kindly sent two out in the post.
That's excellent.

"Fabulous service, "

I needed a spare part for my caravan motor mover, I had the correct part, ordered, delivered and fitted within 24hrs off my initial enquiry.
Fabulous service from a professional business.

"Cravan corner-leg Torpedo Lock"

My enqjiry was for a very small value item - but one which was important to replace an item I had lost.
Very responsive service from enquiry, through to pyament and despatch.- clearly customer satisfaction is high.
Encourages one to keep them near the top of the pile when looking for future opportunities and needs.

"Purple line do a Bolt exchange service "

Purchased for my Fiat Ducato Motorhome van, only to find I then have to pay another £48 for the alternative bolts as the alloys used are M16 bolts. Beware if you are thinking of buying the Nemesis Plus if your wheel bolts are M16.
Update, purple line contacted me to say the they offer a bolt replacement free of charge if you need alternative bolts to fit your wheel. I now have the bolts and refund of £48 cost. Many thanks for the good customer service.

"Problem with my mover motor"

Problem with my mover motor. Explained the situation via an email, received full detailed email of things to try in no time at all. The advice given sorted the problem. Excellent service from Duncan.

"Lock barrel replacement."

I had a problem with my "wheel lock" lock barrel. A replcement lock was posted to me and arrived very quickly. I received fantastic customer service from Purple Line and the issue was rectified without any problems.

"Faulty Remote Control "

My remote control handset became faulty. I contacted purple line. Spoke to Duncan and was asked to send it to them. Just over a week later I received a new one. My receiver was slightly different but after a phonecall to Duncan, it was sorted . Customer service was excellent. Well done purple line

"Absolutely First Class Customer Service."

I had a problem with some replacement parts. I was quickly put in touch with the Technical Department and helped by Duncan Evans. All sorted very efficiently. This company gave me absolutely first class Customer Service. Many others could learn from them. Thank you Duncan.